Commercial Lines Client Service Manager
Higginbotham • Port Arthur, TX10d
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Commercial Lines Client Service Manager
Higginbotham•Port Arthur, TX
About The Position
The Commercial Lines Client Service Manager is responsible for assisting producers and clients in maintaining insurance coverage for commercial lines of insurance to include processing and invoicing policies, endorsements, audits, and cancellations.
Requirements
- Active Property and Casualty license required (company will help candidate obtain licensure if needed)
- Proficient with Microsoft Excel, Word, PowerPoint, and Outlook
- Knowledge of similar Account Management System (AMS) is acceptable
- Ability to Analyze and Solve Problems
- Attention to Detail
- Communication Skills
- Timely Task Completion
- Team Collaboration
- Client Focus
- Dependability
- Creative Thinking
- Organizational Skills
- Adaptability
Nice To Haves
- 2 years of experience in property and casualty servicing preferred
- Applied Epic experience preferred
Responsibilities
- Prepare endorsement requests to send to insurance carriers
- Follow-up on receipt of endorsements to existing policies
- Processing endorsements, including invoicing and delivery to client
- Processing of audits, including verification of rates, exposures, and prior premiums
- Handling/processing of cancellations and billing issues
- Communication with staff and clients as needed to gather needed information for changes to policies
- Knowledge of and adherence to, agency procedures
- Provide technical support to Marketing Executives and Producers as needed
- Establish and maintain relationships with both internal and external clients
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- Prescription drug coverage
- 401K
- Equity incentive plan
- Multiple supplemental benefits for physical, emotional, and financial wellbeing
- Employee Wellness Program
- Company paid holidays
- PTO
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
11-50 employees
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