MGR, GENERAL Food Service - Federal Reserve Cleveland

Compass Group • Cleveland, OH

7d

About The Position

The General Manager is responsible for maintaining the account in accordance with the approved budget while meeting client expectations. The role builds and maintains strong relationships with employees, guests, clients, and other departments, promotes the professional growth and development of the team, and integrates dining services with the facility’s operating plan. The manager oversees food service quality, financial performance, purchasing, inventory, menu planning, and compliance with company policies and applicable laws and food-safety controls.

Requirements

• Eight to ten years of upscale food service experience, including six years of management experience.
• Experience in personnel management, including hiring, supervision, evaluation, and succession planning.
• Demonstrated ability to achieve company goals while complying with company and client policies and procedures.
• Strong leadership, organizational, and attention-to-detail skills.
• Supervisory, scheduling, training, and coaching skills.
• Effective problem-solving and conflict-management skills.
• Ability to multitask and maintain focus amid frequent interruptions.
• Experience with food purchasing, food costs, and inventory control.
• Ability to create budgets, flash reports, financial targets, and forecasts.
• Knowledge of cash-handling procedures and reconciliation of multiple cash banks and reports.
• Knowledge of HACCP controls and proper food storage and use.
• Ability to monitor compliance with health and fire regulations for food preparation and service.
• Strong business etiquette and client-relations skills.
• Effective time management and ability to prioritize tasks to meet deadlines.
• Strong catering experience.
• Personal integrity and ethical behavior conforming to the highest standards.
• Excellent knowledge of Microsoft Office, including Word, Excel, and PowerPoint.

Nice To Haves

• Bachelor’s degree or equivalent professional experience.
• ServSafe or Department of Health certification.

Responsibilities

• Participate in employee meetings, reviews, and training programs.
• Manage in compliance with company policies and procedures and applicable local, state, and federal laws and regulations.
• Maintain food costs while ensuring quality standards.
• Establish and maintain rapport with staff, clients, guests, and other departments.
• Oversee financial reporting, including sales and P&L reports; develop and adhere to annual budgets; and manage cash handling.
• Analyze financial data and create trend analyses.
• Manage purchasing and inventory controls.
• Plan menus in consultation with chefs.
• Apply HACCP controls and ensure proper food storage and use.
• Promote the professional growth and development of the team and foster interdepartmental relations.
• Monitor compliance with health and fire regulations relating to food preparation and service.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance and AD&D
• Disability insurance
• Retirement plan
• Paid time off
• Holiday time off (varies by site and state)
• Associate Shopping Program
• Health and wellness programs
• Discount Marketplace
• Identity Theft Protection
• Pet insurance
• Commuter benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid parental leave
• Personal leave
• Potential paid and/or unpaid time-off benefits in accordance with applicable federal, state, and local laws

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed