MGR, CATERING - Federal Reserve Cleveland
About The Position
The Catering Manager is responsible for managing the Catering Department, including training new associates, overseeing event setups, and directing temporary personnel alongside their regular assignments. The manager ensures proper client service during events and that setup, cleaning, and breakdown procedures are followed. The role oversees catering events and related operations, including logistics, quality improvement, sanitation, and facility-related activities. The manager works with the Chef to create menus, trains associates in service techniques, menu presentation, and customer service, and tracks labor and food costs for each event. The position also communicates with management, clients, customers, and associates; maintains strong client relationships; and assists with foodservice-related activities. Other duties may be assigned.
Requirements
- Two years of food service experience, including one year at the management level.
- Experience in food service operations such as restaurants, hotels, corporate dining, education, military, or health care.
- Catering experience is required.
- Some knowledge of food and catering trends, with a focus on quality, production, sanitation, food cost controls, and presentation.
- Financial, budgetary, accounting, and computational skills.
- Proficiency with computers and Microsoft Office products, including Word, Excel, PowerPoint, and Outlook, and internet use.
- ServSafe Certification.
Responsibilities
- Supervise all catering events.
- Participate in catering operations, including logistics, quality improvement, sanitation, and facility-related activities.
- Work with the Chef to create menus.
- Train catering associates in service techniques, menu presentation, and customer service.
- Track and monitor labor and food costs for each event.
- Communicate with management, clients, customers, and associates, and maintain excellent client relationships.
- Assist with foodservice-related activities.
- Perform other duties as assigned.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance and AD&D
- Disability insurance
- Retirement plan
- Paid time off
- Holiday time off (varies by site and state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet insurance
- Commuter benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid parental leave
- Personal leave
- Potential paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
