Mgr, General

Brookfield Properties•Baton Rouge, LA
•Onsite

About The Position

The General Manager inspires and leads the property team and collaborates across disciplines to achieve property-specific business metrics and goals. The role builds strong local community relationships, champions company-wide initiatives, and drives operational excellence while complying with safety and health principles. The General Manager oversees the Mall of Louisiana property in Baton Rouge, Louisiana.

Requirements

  • High school diploma or GED.
  • At least 2 years of experience or training in shopping centers, or equivalent management and leadership experience.
  • Strong leadership, interpersonal, and relationship-building skills.
  • Good working knowledge of financial analysis, budgeting, and forecasting.
  • Effective writing and communication skills, including public speaking.
  • Ability to adapt to a changing work environment.
  • Strong working knowledge of computer software such as Microsoft Office, Microsoft Teams, JDEdwards, and Salesforce.
  • Ability to meet the described physical demands, including regularly sitting and using hands to finger, handle, or feel; frequently standing, walking, and reaching; occasionally stooping, kneeling, crouching, or crawling; and frequently lifting or moving up to 10 pounds and occasionally up to 50 pounds.
  • Required vision abilities include close, distance, color, and peripheral vision, depth perception, and the ability to adjust focus.

Nice To Haves

  • Bachelor’s degree preferred.
  • Recognizable industry certification preferred.
  • OSHA General Industries 30-Hour course preferred.

Responsibilities

  • Operate a clean, well-maintained property that provides guests with a positive shopping experience.
  • Prepare and manage multi-year ordinary capital and operating expense plans to meet or exceed company expectations.
  • Maintain ownership and knowledge of property metrics, including net operating income, cash flow, occupancy, sales, and property financing.
  • Manage and develop the property team while ensuring compliance with company policies and procedures.
  • Provide executive leadership and guide successful teams that represent the company’s core values.
  • Partner with corporate departments—including Leasing, Accounting, Finance, Marketing, National Operations, Human Resources, and Development as needed—to meet property and corporate objectives.
  • Build relationships with current and prospective tenants and understand their sales performance, merchandise trends, top-performing categories and brands, and local market business and real estate trends.
  • Develop favorable relationships with local officials, government leaders, first responders, key stakeholders, and community organizations.
  • Identify opportunities for partnerships and experiences that strengthen the property’s connection with the community.
  • Understand REA obligations and partnerships with adjacent property owners.
  • Support the real estate tax team in developing proactive tax strategies.
  • Support corporate sustainability efforts to reduce the property’s carbon footprint.
  • Monitor and assist with accounts receivable as needed to achieve company objectives.
  • Support the Safety, Health, and Environment program by incorporating GGP’s Life Saving Principles into work planning and execution.
  • Participate in the Manager on Duty schedule during non-office hours, including evenings, weekends, and holidays. MOD coverage may be on call when appropriate; the MOD must be on site at least one Saturday per month, with on-site requirements determined and approved by leadership.
  • Perform other duties as assigned.

Benefits

  • Competitive compensation.
  • Medical, dental, and vision coverage beginning on day one.
  • 401(k) with company matching; 401(k) vests on day one.
  • Career development programs.
  • Charitable donation matching.
  • Generous paid time off, including vacation, personal holidays, and paid sick time.
  • Paid volunteer hours.
  • Paid parental leave.
  • Family planning assistance, including IVF, surrogacy, and adoption options.
  • Wellness and mental health resources.
  • Pet insurance.
  • Childcare assistance.
  • Commuter benefits.
  • A culture based on the values of Act with Integrity, Build Mutual Trust, Take Initiative, and Win Together.
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