Mgr, General

Brookfield Properties•Baton Rouge, LA
•Onsite

About The Position

The General Manager inspires and leads the property team and collaborates across disciplines to achieve property-specific business metrics and goals. The role builds strong local community relationships, champions corporate-wide initiatives, and achieves operational excellence while complying with safety and health principles. The General Manager oversees property operations, financial planning and performance, team development, tenant relationships, community partnerships, and coordination with corporate departments. The role also supports sustainability and tax strategies, accounts receivable objectives, and the Safety, Health, and Environment program. Participation in the Manager on Duty schedule is required during non-office hours, including evenings, weekends, and holidays; the schedule may include on-call coverage, and requires at least one on-site Saturday per month.

Requirements

  • High school diploma or GED.
  • At least 2 years of experience or training in shopping centers or equivalent management and leadership.
  • Strong leadership, interpersonal, and relationship-building skills.
  • Good working knowledge of financial analysis, budgeting, and forecasting.
  • Effective writing and communication skills, including public speaking.
  • Ability to adapt to a changing work environment.
  • Strong working knowledge of computer software such as Microsoft Office, Microsoft Teams, JDEdwards, and Salesforce.

Nice To Haves

  • Bachelor’s degree.
  • Recognizable industry certification.
  • OSHA General Industries 30-Hour course.

Responsibilities

  • Operate a clean, well-maintained property that provides guests with a positive shopping experience.
  • Prepare and manage multi-year ordinary capital and operating expense plans to meet or exceed company expectations.
  • Maintain strong ownership and knowledge of property metrics, including net operating income, cash flow, occupancy, sales, and property financing.
  • Manage and develop the property team while ensuring compliance with company policies and procedures.
  • Provide executive leadership by guiding successful teams that represent the company’s core values.
  • Partner with corporate departments, including Leasing, Accounting, Finance, Marketing, National Operations, Human Resources, and Development as needed, to meet property and corporate objectives.
  • Build relationships with existing and prospective tenants and stay informed about sales performance, merchandise trends, top-performing categories and brands, and local market business and real estate trends.
  • Develop favorable relationships with local officials, government leaders, first responders, key stakeholders, and community organizations.
  • Identify opportunities for meaningful partnerships and experiences that strengthen community connection with the property.
  • Understand all REA obligations and partnerships with adjacent property owners.
  • Support the real estate tax team in developing proactive tax strategies.
  • Support corporate sustainability efforts to reduce the property’s carbon footprint.
  • Monitor and assist with accounts receivable as needed to achieve company objectives.
  • Support the Safety, Health, and Environment program by incorporating GGP’s Life Saving Principles into work planning and execution.
  • Participate in the Manager on Duty schedule during non-office hours, including evenings, weekends, and holidays; coverage may be on call when appropriate, and requires on-site availability at least one Saturday per month, as determined and approved by leadership.
  • Perform other duties as assigned.

Benefits

  • Competitive compensation.
  • Medical, dental, and vision coverage beginning on day 1.
  • 401(k) company matching.
  • 401(k) vests on day 1.
  • Career development programs.
  • Charitable donation matching.
  • Generous paid time off, including vacation, personal holidays, and paid sick time.
  • Paid volunteer hours.
  • Paid parental leave.
  • Family planning assistance, including IVF, surrogacy, and adoption options.
  • Wellness and mental health resources.
  • Pet insurance.
  • Childcare assistance.
  • Commuter benefits.
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