Food Server - Hilton Cleveland

Waldorf Astoria Kuwait•Cleveland, OH

About The Position

As a Food Server at Hilton Cleveland, you provide food and beverage service while creating memorable guest experiences and bringing the light and warmth of hospitality to every interaction. You learn the menu, promotions, and specials so you can confidently answer guest questions; take orders and enter them into the point-of-sale system; deliver completed orders promptly; and keep the food service station stocked, clean, and organized. You also follow applicable health, safety, sanitation, and alcohol awareness regulations. Hilton describes its team culture as guided by hospitality, integrity, leadership, teamwork, ownership, and a focus on the present moment.

Responsibilities

  • Bring an upbeat, friendly attitude to guest interactions and proactively seek ways to make each meal experience special.
  • Learn menu items, promotions, and specials to answer guest questions confidently.
  • Take food and beverage orders, enter them into the point-of-sale system, and deliver completed orders promptly and accurately.
  • Keep the food service station fully stocked, clean, and organized.
  • Comply with health, safety, sanitation, and alcohol awareness regulations.

Benefits

  • Discounted travel through the Go Hilton program, with 110 nights and room rates as low as $40 per night at Hilton hotels.
  • Employee stock purchase program with a 15% discount on Hilton shares.
  • Paid parental leave for eligible Team Members, including partners and adoptive parents.
  • Caregiving concierge services.
  • Crisis concierge support during times of loss.
  • Free counseling and support through the Employee Assistance Program for eligible Team Members.
  • Paid time off.
  • Health plans and other health and welfare benefits, including dental and vision coverage.
  • Retirement plans.
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