Service Coordinator Jobs

About The Position

Requirements

• A high school diploma or equivalent is required.
• A valid minimum G2 Driver's License in Ontario with a clean driver's abstract is required.
• Must be available a minimum of 40 hours per week.
• Strong communication and collaboration skills with the ability to work effectively in a fast-paced environment.
• A high level of attention to detail with a commitment to accuracy in all tasks.

Responsibilities

• Greet and assist customers with vehicle service needs, providing exceptional service at all times
• Schedule appointments for vehicle repairs, maintenance, and inspections
• Accurately document customer concerns, service history, and recommendations to ensure all needs are met
• Work closely with technicians to ensure timely and accurate completion of work orders
• Provide customers with detailed estimates, timelines, and costs for services
• Address customer concerns, answer questions, and resolve issues to maintain high satisfaction
• Stay current with industry trends, technologies, and best practices in automotive service
• Follow all safety protocols and maintain a safe, organized workspace

Benefits

• Health & dental benefits
• Pay decisions reflect objective criteria: skills, performance, market benchmarking, responsibilities, and working conditions