Sales Manager Jobs

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About The Position

JM Wireless LLC, a Metro by T-Mobile Authorized Retailer, is hiring a Multi-Unit Retail Sales Manager to lead teams and oversee operations across multiple stores. The manager will inspire team members to deliver exceptional customer experiences, drive sales and store success, and work with senior management and internal teams to develop an entrepreneurial approach to retail leadership. The role includes overseeing staffing, scheduling, marketing, recruitment, training, loss prevention, inventory, and store profitability. The manager will coach and mentor employees, resolve customer issues, maintain an inclusive and organized store environment, and help implement initiatives that improve sales and operational performance.

Requirements

  • High school diploma or GED.
  • 2–4 years of management experience in retail sales.
  • 2–4 years of sales and sales management experience.
  • Passion for customer satisfaction and delivering outstanding experiences.
  • Team-player mentality and drive to succeed in a fast-paced sales environment.
  • Ability to move and/or lift up to 25 pounds.
  • Ability to stand for long periods, up to 9 hours, on the sales floor.
  • At least 18 years of age.
  • Legally authorized to work in the United States.

Nice To Haves

  • Bachelor's degree preferred.

Responsibilities

  • Maintain store operations, staffing, scheduling, and marketing efforts.
  • Oversee retail operations, including recruitment, training, marketing, loss prevention, and store profitability.
  • Coach and develop team members in customer service and sales.
  • Resolve customer issues to enhance their Metro by T-Mobile experience.
  • Drive sales and operational excellence by adopting new initiatives.
  • Maintain a clean and organized store environment.
  • Recruit team members who are passionate about technology and customer relationships.
  • Support team growth through training, development, and mentorship.
  • Stay updated on products, services, and leadership practices.
  • Foster an inclusive team environment.
  • Create and maintain schedules at or under the labor budget.
  • Oversee store inventory management through daily and monthly stock audits.
  • Partner with Sales, Operations, Finance, HR, and Training teams.

Benefits

  • Competitive compensation with unlimited commission potential
  • Paid training
  • Medical, dental, and vision benefits
  • Phone service discount
  • Opportunities for career growth and professional development

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