Territory Account Manager - AIDC Sales

Peak Technologies•New York, NY

About The Position

The Territory Account Manager drives sales of service programs and products to meet or exceed customer needs and revenue goals. The role develops sales from existing customers and new leads, manages opportunities from lead through service-contract finalization, and supports accurate quoting, positioning, promotion, and sale of service offerings. The position is accountable for individual and/or team sales targets, account planning, forecasting, and regular reporting. It also builds long-term customer relationships, coordinates with sales leadership and other teams, and maintains effective relationships with customers, vendors, partners, and coworkers. The position has no direct or indirect supervisory responsibility.

Requirements

  • Bachelor’s degree from a four-year college or university, up to five years of related experience and/or training, or an equivalent combination of education and experience.
  • Ability to perform each essential duty satisfactorily, with reasonable accommodations available for individuals with disabilities.
  • Sales management and organizational development skills and competencies.
  • Ability to read and interpret documents, procedure manuals, and internal and external correspondence.
  • Ability to speak effectively with individuals and groups, including external customers and employees at various organizational levels.
  • Ability to take accountability and responsibility for business target delivery and decision-making.
  • Ability to work with probability, statistical inference, geometry, trigonometry, fractions, percentages, ratios, and proportions.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Ability to interpret technical instructions in mathematical or diagram form and work with abstract and concrete variables.
  • Ability to follow detailed instructions and use existing resources to solve problems.
  • Knowledge of Excel spreadsheet, word processing, and PowerPoint presentation software.
  • CRM skills.
  • English-language proficiency for daily operations.

Nice To Haves

  • AIDC sales experience.

Responsibilities

  • Drive sales of service programs to meet or exceed sales and margin goals.
  • Develop and increase service-offering sales using the existing customer base and new lead information.
  • Meet or exceed individual and/or team service sales targets and goals.
  • Track and manage sales opportunities from lead through finalization of service contracts.
  • Facilitate accurate quoting, positioning, promoting, and selling of services to support high close rates.
  • Maintain and submit accurate forecasts, account plans, and reports weekly, monthly, and quarterly.
  • Build and maintain long-term customer retention and relationships by developing existing customers and new leads.
  • Manage assigned accounts and transition accounts to other sales teams or business segments when required.
  • Apply a strategic “One Peak” mindset when managing accounts and business priorities.
  • Work closely with Sales Leadership.
  • Establish and maintain good business relationships with customers, external contacts, and the partner community.
  • Maintain effective working relationships, communication, and coordination with coworkers and leadership.
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