Territory Account Manager - AIDC Sales

Peak Technologies•Bridgeport, CT

About The Position

The Territory Account Manager drives sales of service programs and products to meet or exceed customer needs, sales and margin goals, and revenue targets. The role manages assigned accounts and sales opportunities from lead through service-contract finalization, while developing existing customers and new leads. It supports long-term customer retention and relationships and may involve transitioning accounts to other sales teams or business segments as determined. The position works with Sales Leadership, customers, vendors, partners, coworkers, and organizational leadership, applying a strategic “One Peak” mindset to account and business priorities. It is not responsible for supervising direct or indirect reports. The position is accountable for business target delivery and decision-making. Typical performance targets include sustained excellence in project and process delivery, efficient service delivery with continuous improvement, and step-change innovation in safety, quality, and/or cost. Daily operations primarily use English. The role requires reading and interpreting documents and procedures, communicating effectively with customers and employees at different levels, applying mathematical concepts and practical calculations, analyzing information to draw valid conclusions, and interpreting technical instructions. Computer use includes Excel, word-processing software, PowerPoint, and CRM systems.

Requirements

Bachelor’s degree from a four-year college or university, up to five years of related experience and/or training, or an equivalent combination of education and experience.
Ability to perform each essential duty satisfactorily; reasonable accommodations may be made for individuals with disabilities.
Sales management and organizational development skills and competencies.
Effective English reading, writing, and speaking skills, including the ability to interpret documents and procedures and communicate with customers and employees at different organizational levels.
Ability to work with probability, statistical inference, geometry, trigonometry, fractions, percentages, ratios, and proportions in practical situations.
Ability to define problems, collect data, establish facts, draw valid conclusions, interpret technical instructions, follow detailed instructions, and use available resources to solve problems.
Knowledge of Excel spreadsheet software, word-processing software, and PowerPoint presentation software.
CRM skills.

Nice To Haves

AIDC sales experience is highly desired.

Responsibilities

Drive sales of service programs to meet or exceed sales and margin goals.
Use existing customer relationships and new lead information to develop and increase sales of service offerings.
Work individually and as a team member to meet or exceed service sales targets and goals.
Track and manage sales opportunities from lead through finalization of service contracts.
Facilitate accurate quoting, positioning, promotion, and sales of services to support high close rates.
Maintain and submit accurate forecasts, account plans, and reports on weekly, monthly, and quarterly schedules.
Build and maintain long-term customer retention and relationships by researching and developing existing customers and new leads.
Manage assigned accounts and transition accounts to other sales teams or business segments when required.
Manage accounts and business priorities with a strategic “One Peak” mindset.
Work closely with Sales Leadership.
Establish and maintain business relationships with customers, external contacts, and the partner community.
Maintain effective working relationships, communication, and coordination with coworkers and leadership.
Take accountability and responsibility for business target delivery and decision-making.