Territory Account Manager - AIDC Sales

Peak Technologies•Philadelphia, PA

About The Position

The Territory Account Manager drives sales of service programs and products to meet or exceed customer needs and revenue goals. The role develops business within the existing customer base and from new leads, manages sales opportunities from lead through service-contract finalization, and works to achieve individual and/or team service-sales targets. The position supports customer retention and long-term relationships, maintains account plans and forecasts, and coordinates with sales leadership, customers, vendors, partners, and colleagues. The role is not responsible for supervising direct or indirect reports.

Requirements

  • Bachelor’s degree (B.A.) from a four-year college or university, up to five years of related experience and/or training, or an equivalent combination of education and experience.
  • Ability to perform each essential duty satisfactorily; reasonable accommodations may be made for individuals with disabilities.
  • Sales management and organizational development skills and competencies.
  • Ability to read and interpret documents, procedure manuals, and internal and external correspondence.
  • Ability to speak effectively with individuals and groups, including external customers and employees at various organizational levels.
  • Ability to work with probability, statistical inference, plane and solid geometry, trigonometry, fractions, percentages, ratios, and proportions, and apply these concepts to practical situations.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Ability to interpret technical instructions in mathematical or diagram form and handle abstract and concrete variables.
  • Ability to follow detailed instructions and use existing resources to solve problems.
  • Knowledge of Excel spreadsheet software, word processing, and PowerPoint presentation software.
  • CRM skills.

Nice To Haves

  • AIDC sales experience is highly desired.

Responsibilities

  • Drive sales of service programs to meet or exceed sales and margin goals.
  • Use the existing customer base and new lead information to grow sales of service offerings.
  • Meet or exceed individual and/or team service-sales targets and goals.
  • Track and manage sales opportunities from lead through finalization of service contracts.
  • Facilitate accurate quoting, positioning, promotion, and selling of services to support high close rates.
  • Maintain and submit accurate forecasts, account plans, and reports on a weekly, monthly, and quarterly basis.
  • Build and maintain long-term customer retention and relationships by developing existing customers and new leads.
  • Manage assigned accounts and transition accounts to other sales teams or business segments when required.
  • Apply a strategic “One Peak” mindset when managing accounts and business priorities.
  • Work closely with Sales Leadership.
  • Establish and maintain business relationships with customers and external contacts, including the partner community.
  • Maintain effective working relationships, communication, and coordination with coworkers and leadership.
  • Take accountability and responsibility for business target delivery and decision-making.
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