Territory Account Manager - AIDC Sales

Peak Technologies•Boston, MA

About The Position

The Territory Account Manager drives sales of service programs and products to meet or exceed customer needs and revenue goals. The role develops business within existing customer accounts and from new leads, manages service-sales opportunities from lead through contract finalization, and supports accurate forecasting, account planning, and reporting. The position builds lasting customer and partner relationships, coordinates with sales leadership and colleagues, and manages assigned accounts with a strategic “One Peak” mindset. The role has no direct or indirect supervisory responsibilities.

Requirements

Bachelor’s degree (B.A.) from a four-year college or university, up to five years of related experience and/or training, or an equivalent combination of education and experience.
Ability to perform each essential duty satisfactorily; reasonable accommodations may be made for individuals with disabilities.
Sales management and organizational development skills and competencies.
Ability to read and interpret documents, procedure manuals, and internal and external correspondence.
Ability to speak effectively with external customers and employees at various organizational levels, individually and before groups.
Ability to work with probability, statistical inference, plane and solid geometry, and trigonometry, and apply fractions, percentages, ratios, and proportions to practical situations.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret technical instructions in mathematical or diagram form and work with abstract and concrete variables.
Ability to follow detailed instructions and use existing resources to solve problems.
Knowledge of Excel spreadsheet, word processing, and PowerPoint presentation software.
CRM skills.

Nice To Haves

AIDC sales experience is highly desired.

Responsibilities

Drive sales of service programs to meet or exceed sales and margin goals.
Develop sales of service offerings using the existing customer base and new lead information.
Meet or exceed individual and/or team service-sales targets and goals.
Track and manage sales opportunities from lead through finalization of service contracts.
Coordinate quoting, positioning, promoting, and selling services to support high close rates.
Maintain and submit accurate forecasts, account plans, and reports on weekly, monthly, and quarterly schedules.
Build and maintain long-term customer retention and relationships by developing existing customers and new leads.
Manage assigned accounts and transition accounts to other sales teams or business segments when required.
Apply a strategic “One Peak” mindset to account management and business priorities.
Work closely with sales leadership.
Establish and maintain business relationships with customers, external contacts, and the partner community.
Maintain effective working relationships, communication, and coordination with co-workers and leadership.
Take accountability and responsibility for business-target delivery and decision-making.