Sales Director Jobs

About The Position

Requirements

• Seven or more years of progressive parts leadership experience in commercial vehicles, transportation, heavy equipment, dealership, fleet maintenance, or a related industry.
• Valid driver's license and ability to meet company insurability standards.
• Ability to read, analyze, and interpret business reports, financial statements, technical procedures, OEM requirements, and governmental regulations.
• Ability to prepare reports, business correspondence, presentations, and operational communications.
• Ability to communicate effectively with employees, customers, vendors, and leadership teams.
• Ability to analyze budgets, financial reports, labor productivity metrics, service performance indicators, and operational data.
• Ability to use data-driven decision-making to improve regional performance and achieve business objectives.
• Ability to solve practical problems involving concrete variables and limited standardization, and interpret written, oral, diagrammatic, or schedule-based instructions.
• Ability to perform the essential functions, including regularly sitting, frequently walking, and occasionally lifting or moving up to 25 pounds; reasonable accommodation may be made.

Nice To Haves

• Bachelor's degree in Business Administration, Operations Management, or a related field.
• Two years of multi-location management experience.
• Ability to build collaborative relationships across Service, Parts, Sales, and Operations functions.

Responsibilities

• Own regional parts revenue, gross profit, customer penetration, operating execution, and contribution to the regional P&L.
• Directly manage the Outside Parts Sales Manager and all Branch Parts Managers in the region.
• Integrate outside selling with branch fulfillment so customer commitments, stocking requirements, and delivery expectations are operationally executable.
• Drive parts capture from the installed truck base and establish coordinated account plans with Truck Sales and Service leadership.
• Execute enterprise pricing, category, inventory, and supply-chain policies while providing regional customer and demand input to the SVP of Parts.
• Analyze and monitor dealership and individual location performance against established sales targets, budgets, and regional objectives.
• Ensure effective use of Arcadium by Parts sales personnel to track customer interactions, monitor outside sales activity, identify growth opportunities, and strengthen customer relationships and account penetration.
• Fully execute regional parts marketing plans aligned with dealership sales objectives and business growth goals.
• Hold Branch Parts Managers accountable for fill rate, inventory accuracy, warehouse productivity, delivery performance, and service support.
• Hold the Outside Parts Sales Manager accountable for new-account growth, share of wallet, gross profit, and salesperson effectiveness.
• Approve and escalate customer-specific stocking or service-level exceptions within established authority limits without independently overriding enterprise inventory policy.
• Optimize use of branch and warehouse assets across the region, including transfers, shared stock, and delivery routes.
• Lead regional parts talent, succession, cross-training, and performance management across commercial and operations teams.
• Partner with the Regional Service Director to ensure parts availability supports technician productivity and minimizes vehicle downtime.
• Adhere to and promote workplace health and safety policies.
• Carry out supervisory responsibilities, including interviewing, hiring, training, planning and assigning work, directing employees, appraising performance, rewarding and disciplining employees, addressing complaints, and resolving problems.
• Travel weekly to support field operations, leadership development, customer engagement, vendor partnerships, and strategic initiatives.