Sales Associate Jobs

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Retail Sales – Part Time

Lowe's Home Centers•Roseville, CA

About The Position

The Customer Service Associate welcomes customers to Lowe’s and helps them find products and services for their home improvement needs. The role involves listening to customers, answering questions, helping them locate and select merchandise, and ensuring their needs are met. Associates may occasionally load merchandise and spend time organizing and replenishing products. Daily responsibilities vary by department, which may include Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services. Associates may prepare merchandise to meet customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds. The role may require prolonged standing or sitting, lifting merchandise, and working inside or outside in varied weather and noise conditions. Regular travel is not required, though occasional travel to meetings, training, or neighboring stores may be needed.

Requirements

  • At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
  • At least 6 months of experience using common retail technology, such as smartphones and tablets.
  • Ability to read, write, and perform basic arithmetic, including addition and subtraction.
  • Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
  • Ability to lift at least 25 pounds unassisted, or over 25 pounds with or without an accommodation.
  • Follow lifting guidelines that limit single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed.
  • Use powered equipment as required, with proper training or assistance from a trained coworker.

Nice To Haves

  • At least 6 months of retail and/or customer service experience.
  • Bilingual skills.
  • Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

  • Welcome customers, answer questions, and provide friendly, professional customer service.
  • Help customers locate, handle, and select merchandise.
  • Down stock merchandise by identifying empty shelf areas and replenishing supplies.
  • Process orders and deliveries accurately so customers receive merchandise as expected and on time.
  • Cross-functionally train in other store areas to help provide customer service.
  • Prepare merchandise according to customer needs, such as tinting and mixing paint or cutting materials.
  • Guide customers through shopping or checkout.
  • Occasionally load merchandise.
  • Organize merchandise and help ensure customer needs are met.
  • Complete other duties as assigned.

Benefits

  • Competitive pay and flexible schedules.
  • Health insurance options.
  • Tuition assistance and education support programs, including trade skills scholarships.
  • 401(k) retirement account with company match.
  • Optional Employee Stock Purchase Plan.
  • 10% Lowe’s Associate Discount and a broad discount platform.
  • Health, dental, and vision insurance.
  • Life and disability insurance.
  • Paid time off based on role, tenure, and locality, including vacation, holidays, sick, and volunteer time.
  • Flexible spending and health savings accounts.
  • Employee Assistance Program with concierge, work/life services, and no-cost counseling.
  • Business Travel Accident insurance.
  • Maternity and parental leave.
  • Adoption assistance.
  • Learning and development opportunities.
  • Other discretionary benefits, based on eligibility, including annual bonuses, deferred compensation, and grant awards.

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