SALES/PRODUCTION ASSOCIATE

Goodwill Industries Knoxville•Sevierville, TN

5d•$0 - $14•Onsite

About The Position

Goodwill Industries--Knoxville, Inc. is seeking a full-time Sales/Production Associate for its retail store in Sevierville. The role involves customer service, sales, cashiering, stocking, sorting, inventory management, sizing, color coordination, and cleaning activities. The position is regular, non-exempt, and pays $14 per hour. Associates receive and process donations, prepare merchandise for sale, complete cash and card transactions, clean store areas, and assist customers. Candidates should be energetic, flexible, and have excellent customer service skills. The role requires a flexible schedule that includes nights and weekends.

Requirements

Excellent customer service skills.
Ability to work a flexible schedule, including nights and weekends.
Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals.
Demonstrate interpersonal skills, including focusing on solving conflict, listening without interrupting, keeping emotions under control, and remaining open to others' ideas.
Communicate clearly, listen, seek clarification, and respond well to questions.
Consistent punctuality and attendance.
Treat people with respect, keep commitments, work with integrity and ethics, and uphold organizational values.
Follow policies and procedures and support organizational goals and values.
Ability to perform the stated physical duties, including regularly lifting and/or moving up to 25 pounds, with reasonable accommodations where applicable.

Responsibilities

Greet donors, accept and unload donated materials, and thank donors.
Sort, separate, and hang clothing and household items.
Sort, test, clean, and mark small appliances, housewares, shoes, seasonal items, and other merchandise.
Conduct sales transactions and properly handle voids, discounts, refunds, checks, and credit card payments.
Clean floors, shelves, windows, the break room, store fixtures, fitting rooms, the dock area, the store exterior, and merchandise counters.
Report issues requiring maintenance repairs.
Assist customers, price merchandise, support fitting room operations, offer recycling bags, explain store operations, and use sales techniques that may enhance sales and the store's community image.