SALES/PRODUCTION ASSOCIATE

Goodwill Industries Knoxville•ROCKWOOD, Rockwood, TN, US, TN
•$0 - $10•Onsite

About The Position

Goodwill Industries--Knoxville, Inc. is seeking a part-time Sales/Production Associate for its retail store in Rockwood. The role involves customer service, sales, cashiering, stocking, sorting, inventory management, sizing, color coordination, and cleaning. Candidates should be energetic, flexible, and have excellent customer service skills. Part-time positions can have flexible hours. Employees receive a 20% store discount.

Requirements

  • Excellent customer service skills.
  • Ability to work a flexible schedule, including nights and weekends.
  • Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals.
  • Consistently punctual and present at work on time.
  • Demonstrates interpersonal skills, including solving conflicts constructively, listening without interrupting, keeping emotions under control, and remaining open to others' ideas.
  • Communicates clearly and persuasively, listens, seeks clarification, and responds well to questions.
  • Treats people with respect, keeps commitments, works with integrity and ethics, and upholds organizational values.
  • Follows policies and procedures and supports organizational goals and values.
  • Ability to stand and/or walk for long periods, handle items, reach, and stoop, kneel, crouch, or crawl.
  • Ability to regularly lift and/or move up to 25 pounds.

Responsibilities

  • Greet donors, accept and unload donated materials, and thank donors for their donations.
  • Sort, separate, and hang clothing and household items.
  • Sort, test, clean, and mark small appliances, housewares, shoes, seasonal items, and other merchandise.
  • Conduct sales transactions and handle cash and credit card transactions according to procedures for voids, discounts, refunds, checks, and credit card payments.
  • Clean floors, shelves, windows, the break room, store fixtures, fitting rooms, the dock area, the store exterior, merchandise counters, and other areas as needed.
  • Report issues requiring maintenance repairs.
  • Assist customers, price merchandise, support fitting-room operations, offer recycling bags, explain store operations, and use sales techniques that may enhance store sales and community image.
  • Work a flexible schedule, including nights and weekends.

Benefits

  • 20% store discount
  • Flexible hours
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