SALES/PRODUCTION ASSOCIATE
About The Position
Goodwill Industries—Knoxville, Inc. is seeking a part-time Sales/Production Associate for its retail store in Lenoir City. The role involves customer service, sales, cashiering, stocking, sorting, inventory management, sizing, color coordination, and cleaning. Candidates should be energetic, flexible, and have excellent customer service skills. Part-time positions may have flexible hours, and employees receive a 20% store discount. The position includes receiving and unloading donations; sorting, testing, cleaning, and preparing clothing, household items, appliances, and other merchandise; conducting sales transactions; maintaining cash and credit-card transaction controls; cleaning store areas and merchandise; reporting maintenance issues; and assisting customers. The employee must be able to work a flexible schedule that includes nights and weekends. The job regularly requires standing or walking for long periods, handling items, reaching, and stooping, kneeling, crouching, or crawling. The employee must regularly lift or move up to 25 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Requirements
- Excellent customer service skills.
- Ability to work a flexible schedule, including nights and weekends.
- Interpersonal skills, including resolving conflict constructively, listening without interrupting, controlling emotions, and remaining open to others' ideas.
- Clear oral communication, active listening, ability to seek clarification, and responsiveness to questions.
- Consistent attendance and punctuality.
- Respectful and ethical conduct, reliability, integrity, and commitment to organizational values.
- Ability to follow policies and procedures and support organizational goals and values.
- Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals.
- Ability to stand and/or walk for long periods; use hands to handle items; reach; and stoop, kneel, crouch, or crawl.
- Ability to regularly lift and/or move up to 25 pounds.
Responsibilities
- Greet donors, accept and unload donated materials, and thank donors for their donations.
- Sort, separate, and hang clothing and household items; sort, test, clean, and mark appliances, housewares, shoes, seasonal items, and other merchandise.
- Conduct sales transactions and follow proper procedures for voids, discounts, refunds, checks, and credit-card payments.
- Clean floors, shelves, windows, the break room, store fixtures, fitting rooms, dock area, store exterior, merchandise counters, and other areas as needed.
- Report issues requiring maintenance repairs.
- Assist customers, price merchandise, support fitting-room activities, offer recycling bags, explain store operations, and use sales techniques that may enhance store sales and community image.
- Work a flexible schedule that includes nights and weekends.
Benefits
- 20% store discount
- Flexible hours may be available for part-time positions
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Education Level
No Education Listed
