SALES/PRODUCTION ASSOCIATE
About The Position
Goodwill Industries—Knoxville, Inc. is seeking a part-time Sales/Production Associate for its retail store in Maynardville. The role involves customer service, sales, cashiering, stocking, sorting, inventory management, sizing, color coordination, and cleaning. Ideal candidates are energetic and flexible, with excellent customer service skills. Part-time positions can have flexible hours, and employees receive a 20% store discount. The employee receives and processes donations, prepares merchandise for sale, conducts transactions according to established procedures, maintains the cleanliness of the store, and assists customers. The employee must be able to work a flexible schedule, including nights and weekends.
Requirements
- Excellent customer service skills.
- Ability to work a flexible schedule, including nights and weekends.
- Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals.
- Ability to stand and/or walk for long periods; handle items; reach with hands and arms; and stoop, kneel, crouch, or crawl.
- Ability to regularly lift and/or move up to 25 pounds.
- Demonstrate interpersonal skills, including focusing on resolving conflict, listening without interrupting, keeping emotions under control, and remaining open to ideas and new approaches.
- Demonstrate clear oral communication, listening and clarification skills, and the ability to respond well to questions.
- Demonstrate consistent punctuality and attendance.
- Treat people with respect, keep commitments, act with integrity and ethics, and uphold organizational values.
- Follow policies and procedures and support the organization's goals and values.
Responsibilities
- Greet donors, accept and unload donated materials, and thank donors for their donations.
- Sort, separate, and hang clothing and household items.
- Sort, test, clean, and mark small appliances, housewares, shoes, seasonal items, and other merchandise.
- Conduct sales transactions and handle cash and credit card transactions according to procedures for voids, discounts, refunds, checks, and credit card payments.
- Clean floors, shelves, windows, the break room, store fixtures, fitting rooms, the dock area, the store exterior, merchandise counters, and other areas as needed.
- Report issues requiring maintenance repairs.
- Assist customers, price merchandise, support fitting room operations, offer recycling bags, explain store operations, and use sales techniques that may enhance store sales and community image.
- Work a flexible schedule, including nights and weekends.
Benefits
- 20% store discount
- Flexible hours
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
