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Retail Sales Associate – Full Time

Autozone•Pontiac, MI

About The Position

AutoZone store teams provide customer service and help customers find automotive parts and solutions. Retail Sales Associates maintain inventory, assist with product selection, provide automotive advice, contribute to sales and store operations, and help create a positive retail environment. In this role, you will deliver customer service, support the team, recommend products and promotions, maintain merchandise and store organization, and assist customers with basic vehicle installations and diagnostics.

Requirements

  • Must be at least 18 years old.
  • Basic knowledge of automotive parts is required.
  • Availability for a full-time flexible schedule, including mornings, nights, weekends, and overtime as needed.
  • Ability to lift, load, and deliver merchandise.

Nice To Haves

  • High school diploma or equivalent (GED).
  • Strong people skills and effective communication in both Spanish and English.
  • Previous experience in automotive retail.
  • Automotive Service Excellence (ASE) Certification.

Responsibilities

  • Engage with customers, provide trustworthy automotive advice, and communicate clearly and professionally.
  • Collaborate with managers and teammates to support a motivated, productive store environment and demonstrate leadership in daily responsibilities.
  • Recommend products, services, and promotions while contributing to sales goals and store performance metrics.
  • Restock and organize merchandise, follow cash-handling and loss-prevention policies, and help keep store operations running smoothly.
  • Complete assigned tasks efficiently by following company processes and safety policies, including using personal protective equipment.
  • Maintain knowledge of automotive parts, tools, and promotions using AutoZone systems.
  • Assist customers with wiper blade, battery, and light bulb installations.
  • Use diagnostic tools to read vehicle codes and recommend solutions.
  • Lift, load, and deliver merchandise.

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