Retail Associate Jobs

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Retail Sales Associate

WILD BILLS TOBACCO STAFFING LLC•White Lake, WI

About The Position

Wild Bill’s Tobacco is seeking a Retail Sales Associate to provide customer service and support store operations. The role involves assisting customers, building relationships, recommending products, and meeting sales goals while maintaining a clean, well-stocked, and welcoming store. Associates help with opening and closing, cash handling, inventory counts, deposits, paperwork, transactions, marketing activities, and other duties assigned by management. The position may require travel within a 15-mile radius of the home store to provide shift coverage. Shifts range from 4 to 12 hours and require standing on the sales floor. The role also requires twisting, bending, squatting, lifting, and reaching overhead, including lifting up to 50 pounds.

Requirements

  • Completion of high school or equivalent.
  • Must be at least 21 years old.
  • Experience in retail environments and customer service.
  • Professional, energetic, and positive attitude.
  • Excellent written, verbal, and interpersonal communication skills.
  • Flexible scheduling availability.
  • Ability to work shifts ranging from 4 to 12 hours standing on the sales floor.
  • Ability to twist, bend, squat, lift, and reach overhead.
  • Ability to lift up to 50 pounds.

Responsibilities

  • Provide excellent customer service, including greeting customers, answering phones, and assessing customer needs.
  • Answer questions and resolve customer inquiries and concerns.
  • Build relationships with customers and suggest products suited to their needs.
  • Meet or exceed sales goals.
  • Participate in opportunities to develop product knowledge.
  • Participate in marketing efforts to solicit new business and promote the brand inside and outside the store.
  • Assist with retail store functions in compliance with company policies and procedures.
  • Keep the store clean and well stocked.
  • Follow all company policies and procedures.
  • Travel within a 15-mile radius of the home store for shift coverage.
  • Work with store management to open, close, and operate the retail facility, including cash handling, inventory counts, and deposits.
  • Complete accurate paperwork and transactions according to company policies and procedures.
  • Maintain the appearance of the store, back room, restrooms, and individual work area.
  • Help customers feel comfortable and confident while meeting their needs.
  • Assist with other tasks, duties, or projects assigned by management.
  • Open and close the store, including locking doors and setting the alarm.

Benefits

  • Health, dental, vision, and life insurance for full-time employees after 60 days of employment.
  • 401(k) after 90 days of employment.
  • Flexible work schedule.
  • Discounts on store products.
  • Development and growth opportunities.
  • Spiffs (commission).

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