Retail Sales Associate – Full Time

Autozone • Columbus, OH

7d

About The Position

AutoZone store teams provide frontline WOW! customer service, helping customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist with product selection, and provide automotive advice while supporting sales, store operations, and a positive retail environment. The Retail Sales Associate helps exceed customer expectations, contributes to sales goals and store performance, collaborates with teammates, and supports daily store responsibilities. The role also includes assisting customers with certain installations and using diagnostic tools to help identify vehicle issues.

Requirements

• Must be at least 18 years old.
• Basic knowledge of automotive parts is required.
• Ability to lift, load, and deliver merchandise.
• Availability for a full-time flexible schedule, including mornings, nights, weekends, and overtime as needed.

Nice To Haves

• High school diploma or equivalent (GED).
• Strong people skills and effective communication in both Spanish and English.
• Previous experience in automotive retail.
• Automotive Service Excellence (ASE) Certification.

Responsibilities

• Engage with customers, provide trustworthy automotive advice, and ensure positive interactions through clear, professional communication.
• Collaborate with managers and teammates to create a motivated, productive store environment; support team members and demonstrate leadership in daily responsibilities.
• Recommend products, services, and promotions to enhance the customer experience and contribute to sales goals and store performance metrics.
• Restock and organize merchandise, follow cash-handling procedures and loss-prevention policies, and support smooth store operations.
• Use structured processes to complete assigned tasks efficiently and follow company safety policies, including using personal protective equipment.
• Stay current on automotive parts, tools, and promotions through AutoZone systems.
• Assist customers with wiper blade, battery, and light bulb installations.
• Use diagnostic tools to read codes from customer vehicles and recommend solutions.
• Lift, load, and deliver merchandise.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed