Retail Sales Associate I (14-19/wk)

City of Northfield•Northfield Liquor Store, MN

6d•Onsite

About The Position

The Retail Sales Associate I maintains customer service according to City standards while stocking liquor, performing light housekeeping, completing transactions efficiently, and properly controlling cash. The position provides courteous, inclusive service to community members and helps customers choose liquor and wine products, including advising on quantities for special occasions. The associate receives and inspects product shipments, transports and stocks merchandise, maintains displays and pricing, and helps keep the store clean. The role also operates the electronic cash register, verifies customer identification and sobriety, packs purchases, and assists customers with carrying purchases to their vehicles. The associate may close and secure the store after an evening shift and communicates with the police department about fake identification, underage purchasers, violent or abusive customers, and potentially intoxicated drivers. The position requires compliance with City policies, applicable laws and regulations, security and loss-control practices, and safety and training requirements. It involves coordinating with other staff and maintaining professional, effective working relationships with City personnel and the public. Part-time hours range from 14 to 29 hours per week, with the number determined at hire. The schedule is flexible across Sunday through Saturday and may include days, evenings, nights, weekends, and holidays. The position is not eligible for hybrid telecommuting.

Requirements

Must be 21 years of age or older.
High school diploma.
Previous stocking or cashiering experience.
Demonstrated proficiency with a point-of-sale cash register system and/or Microsoft Office products.
No criminal history or drunk-driving-related convictions.
Ability to establish and maintain courteous, effective working relationships with City personnel and the general public.
Ability to maintain a professional demeanor, tone, and conversations in public areas.
Ability to comply with store policies, procedures, legal requirements, and security and loss-control practices.
Ability to maintain confidentiality and comply with applicable Federal, State, and local laws and regulations, including the Minnesota Data Practices Act and OSHA.
Ability to use and maintain assigned City vehicles, equipment, and property safely.
Ability to coordinate activities with staff and participate in departmental duties, meetings, and training.
Availability for a flexible schedule that may include days, evenings, nights, weekends, and holidays; timely reporting with minimal absences.

Nice To Haves

Experience working at an on-sale and/or off-sale liquor establishment.

Responsibilities

Provide excellent, friendly, and inclusive customer service; greet and acknowledge customers and maintain product knowledge and service standards.
Assist customers in selecting liquor and wine brands and advise on quantities for special occasions.
Receive, open, unpack, and inspect product shipments.
Transport products to the basement, coolers, or sales floor.
Stock and arrange merchandise on shelves, racks, bins, and displays to maintain adequate product availability.
Operate the electronic cash register, enter sales, verify checks for cashing, and make change.
Complete transactions and control cash and other register media according to City policies and procedures.
Verify customer identification and assess sobriety in accordance with regulations and store policies.
Communicate with the police department regarding fake identification, underage buyers, violent or abusive customers, and intoxicated drivers.
Pack customer purchases in bags or cartons and carry packages to customers’ vehicles.
Close and secure the store after an evening shift.
Set up, take down, and reposition displays to promote products and sales.
Stamp, attach, or change merchandise price tags.
Clean display cases, shelves, merchandise, and aisles; perform light housekeeping to keep the premises neat and clean inside and out.
Follow City and departmental policies, legal requirements, safety practices, and security and loss-control procedures.
Use and maintain assigned City vehicles, equipment, and property properly and safely.
Attend required departmental training, safety requirements, meetings, and activities; coordinate with and participate as a team member with other staff.
Perform other duties of a similar nature or level.