Retail Associate | College Café | $19/hr

Thomas Cuisine • Santa Clara, CA

1d • Onsite

About The Position

The Retail Associate works on the dining team at Mission College in Santa Clara, California, helping provide a positive dining experience for students, faculty, staff, and campus visitors. Duties include preparing food and beverages, operating the register, and keeping the retail space clean, welcoming, and organized. The role offers an opportunity to gain hospitality and customer service experience while working with a supportive team.

Requirements

• Strong customer service and communication skills.
• Ability to work in a fast-paced, team-oriented environment.
• Basic math and cash-handling skills.
• Comply with healthcare facility policies and hygiene standards.
• High school diploma or GED.
• ServSafe® Certification and State Food Handlers Card.
• Ability to pass a criminal background check and drug screen.

Nice To Haves

• Previous food service or retail experience.

Responsibilities

• Operate the cash register with accuracy of 99.85% (plus or minus).
• Set up the appropriate cashier bank.
• Document cash received and charges made.
• Identify customer needs and refer them to the appropriate department for follow-up when necessary.
• Collect data for cash control.
• Stock refrigerators with beverages, condiments, and other items.
• Clean, sanitize, and polish general work areas, including sweeping, mopping, vacuuming, and disposing of trash.
• Prepare and gather items needed for meal service.
• Provide exceptional service to all guests.
• Perform other duties as assigned.

Benefits

• Paid bereavement leave.
• Paid parental leave.
• Paid baby bonding leave.
• Paid elder care leave.
• Accrued paid time off.
• Holiday premium pay.
• Three medical plans through Blue Cross.
• Prescription, dental, and vision coverage.
• Partial reimbursement for wellness massages.
• Voluntary HSA with company match.
• Voluntary FSA.
• Free employee assistance program with behavioral health support.
• 401(k) retirement plan with company match.
• Company-paid basic life insurance.
• Company-paid accidental death and dismemberment policy.
• Voluntary short-term disability.
• Voluntary employee, spouse, and/or child life insurance with AD&D.
• Referral bonus program.
• Supportive, collaborative work environment.
• Opportunities for growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED