Retail Associate | College Café | $19/hr

Thomas Cuisine•Saratoga, CA
•Onsite

About The Position

The Retail Associate works on the dining team at West Valley College in a campus café, serving students, faculty, staff, and visitors. The role involves preparing food and beverages, operating the register, and maintaining a clean, welcoming, and organized retail space. The position is full-time, with schedules Monday through Thursday between 9:00 a.m. and 6:30 p.m., and pays $19 per hour. The employee contributes to cash control, supports meal service, stocks beverages and condiments, and provides customer service. The work takes place in a kitchen environment and includes regular standing, lifting trays, and repetitive tasks. Thomas Cuisine describes its food service approach as preparing fresh, scratch-made cuisine and emphasizes a diverse, equitable, inclusive workplace where employees feel a sense of belonging.

Requirements

  • High school diploma or GED.
  • ServSafe® Certification and a State Food Handlers Card.
  • Strong customer service and communication skills.
  • Ability to work in a fast-paced, team-oriented environment.
  • Basic math and cash-handling skills.
  • Compliance with healthcare facility policies and hygiene standards.
  • Ability to pass a criminal background check and drug screen.
  • Physical stamina to stand for long periods, lift trays, and perform repetitive tasks.

Nice To Haves

  • Previous food service or retail experience.

Responsibilities

  • Operate the cash register with 99.85% accuracy, plus or minus.
  • Set up the appropriate cashier bank.
  • Document cash received and charges made.
  • Identify customer needs and refer them to the appropriate department for follow-up when necessary.
  • Collect data for cash control.
  • Stock refrigerators with beverages, condiments, and other items.
  • Clean, sanitize, and polish general work areas, including sweeping, mopping, vacuuming, and disposing of trash.
  • Prepare and gather items needed for meal service.
  • Provide exceptional service to guests.
  • Perform other duties as assigned.

Benefits

  • Paid bereavement leave.
  • Paid parental leave.
  • Paid baby bonding leave.
  • Paid elder care leave.
  • Accrued paid time off.
  • Holiday premium pay.
  • Three medical plans through Blue Cross.
  • Prescription coverage.
  • Dental coverage.
  • Vision coverage.
  • Reimbursed wellness massages for a portion of the cost.
  • Voluntary HSA with company match.
  • Voluntary FSA.
  • Free employee assistance program with behavioral health support.
  • 401(k) retirement plan with company match.
  • Company-paid basic life insurance.
  • Company-paid accidental death and dismemberment policy.
  • Voluntary short-term disability.
  • Voluntary employee, spouse, and/or child life insurance with AD&D.
  • Referral bonus program.
  • Supportive, collaborative work environment.
  • Opportunities for growth.
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