Relationship Banker Jobs

About The Position

Requirements

• Maintain National Mortgage Licensing Service (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z, and comply with ongoing legal and regulatory registration requirements, including maintaining a satisfactory criminal and credit record.
• Typically have a bachelor's degree or equivalent work experience.
• Have three or more years of customer service, sales, and/or prospecting experience.

Nice To Haves

• Comprehensive knowledge of applicable bank and branch policies, procedures, and support systems.
• Comprehensive knowledge of cash flow management and business credit underwriting, with the ability to communicate confidently with underwriters.
• Strong written and verbal communication skills and the ability to convey business recommendations effectively.
• Understanding of banking operations, product knowledge, sales, new business development, customer service and relations, and community relations.
• High-volume call or call center experience.

Responsibilities

• Demonstrate excellent customer service in accordance with U.S. Bank Core Values.
• Provide comprehensive financial solutions to small businesses with annual revenues under $2.5 million.
• Conduct outbound calling activities while using digital tools and building strong customer connections.
• Source referral opportunities from digital or direct-mail marketing lead lists and internal and external partners.
• Service customers and open and maintain accounts as needed.

Benefits

• Healthcare coverage, including medical, dental, and vision.
• Basic term and optional term life insurance.
• Short-term and long-term disability insurance.
• Pregnancy disability and parental leave.
• 401(k) and an employer-funded retirement plan.
• Paid vacation of two to five weeks, depending on salary grade and tenure.
• Up to 11 paid holiday opportunities.
• Adoption assistance.
• Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.
• Incentive and recognition programs.
• Equity stock purchase, 401(k) contribution, and pension, subject to eligibility requirements.