Receptionist Jobs

About The Position

Requirements

• High school diploma or G.E.D.
• One year of administrative/secretarial experience.
• Ability to meet attendance requirements.
• Ability to read, write, and communicate the English language.
• Ability to type and keypunch information into a computer.
• Ability to operate various general office equipment including a computer, photocopy machine, typewriter, facsimile, calculator.
• Ability to answer the telephone in a courteous and tactful manner.
• Ability to sort and file items alphabetically and numerically.
• Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

Nice To Haves

• Bilingual proficiency in Spanish and English preferred

Responsibilities

• Answers telephone in a courteous and tactful manner.
• Schedules donation pick-ups.
• Provides accurate and complete information regarding the operations and/or services.
• Attempts to resolve complaints in a calm, courteous, and tactful manner.
• May assist with collecting documentation from clients, scheduling appointments, documenting pledges, and other administrative duties.
• Performs routine typing of standard departmental documents, cards, and labels with little or no deviation from established methods and procedures.
• Proof-reads documents for accuracy and completeness before completing one project and going on to another project.
• Perform a variety of clerical support work including routine typing, filing, and photocopying of reoccurring correspondence, forms, lists, logs, records etc. under close supervision of an immediate supervisor.
• Answers the telephone and provides general information regarding the department operations and/or services.
• Processes incoming and outgoing mail.
• Assist with managing seasonal Christmas Bell Ringer volunteer applications.
• In the absence of social services program assistance, may be required to assist with administrative social services programs.

Benefits

• Benefits