Casual Receptionist

Jewish Family and Children's Services • Toronto, ON

5d

About The Position

The Casual Receptionist will be responsible for greeting clients and providing a welcoming atmosphere for all Agency visitors. This role involves responding to various inquiries, maintaining the reception area, and performing general administrative support. The position also requires managing mail, handling multi-line switchboards, and ensuring accurate tracking of client-related vouchers.

Requirements

• Post-secondary degree/diploma in an Office Administration, Social Work, and/or Social Science related program.
• 2 years of related experience in social services or working with a community agency.
• Strong written and verbal skills to communicate with all levels of the organization and its executive team.
• Superior telephone etiquette.
• Ability to manage multiple priorities and requests.
• Adaptable, flexible, and responsive to ever-changing deadlines and circumstances.

Nice To Haves

• Fluency in French/Russian/Hebrew will be considered an asset.

Responsibilities

• Greet clients, and provide a welcoming atmosphere for all Agency visitors.
• Respond to telephone, e-mail, and in-person inquiries from clients, business partners, and other parties.
• Maintain the reception, waiting area and meeting rooms in a tidy and presentable manner.
• Perform a variety of general administrative in support of the Central Branch’s programs and teams.
• Ensure accurate tracking and distribution of various client related vouchers, such as cheques, food vouchers, TTC tokens, etc.
• Administer and manage inbound/outbound mail, including priority post, packages, courier services and other correspondence.
• Answering and handling multi-line switchboards.
• Perform other duties as assigned.

What This Job Offers

• Career Level: Entry Level
• Education Level: Associate degree