Medical Office Receptionist | Casual | Hillsdale Hospital Clinics

Hillsdale Hospital•Hillsdale Township, MI

1d•Onsite

About The Position

Hillsdale Hospital Clinics is seeking a Medical Office Receptionist for a casual position. This role involves providing excellent customer service, managing patient scheduling and registration, handling phone calls, performing data entry and administrative tasks, processing payments, and completing necessary paperwork. The ideal candidate will be flexible, possess strong computer and customer service skills, and maintain a positive attitude.

Requirements

Must have or actively pursuing a High School Diploma or equivalent from an accredited institution or may be a part of a Work-Based Learning Program
Strong computer, phone and general office skills
Ability to multitask
Must possess a positive attitude toward all customers (patients, families, coworkers, providers, and community members) demonstrating a high standard of customer service skills

Responsibilities

Provides excellent customer service to all patients, visitors, employees, and healthcare partners
Schedules and registers patients
Answers phones promptly and courteously
Data entry, scanning, keeping patients informed of any delays, managing daily incoming/outgoing correspondence such as faxes and emails, and facilitating incoming/outgoing referrals
Advises patients of billing policies, collects payments, maintains a cash drawer, prepares daily payment log, and submits information to patient accounts and fiscal department
Completes FMLA/disability paperwork and medical record requests