Medical Office Receptionist | Casual | Hillsdale Hospital Clinics
About The Position
This is a casual position at Hillsdale Hospital Clinics with varied days and hours depending on the needs of the clinics. A weekend premium of an additional $2.00/hour is offered. The role requires flexibility, willingness to float, and perform alternative shifts and assignments when necessary. Hillsdale Hospital is dedicated to excellence in healthcare, community service, continued improvement, and respect for human life, managing the health needs of the local community through compassionate and highly skilled care in a clean, safe, healing environment. Hillsdale Hospital is recognized as a Detroit Free Press Top Workplace and a USA Today Top Workplaces.
Requirements
- Must have or actively pursuing a High School Diploma or equivalent from an accredited institution or may be a part of a Work-Based Learning Program
- Strong computer, phone and general office skills
- Ability to multitask
- Must possess a positive attitude toward all customers (patients, families, coworkers, providers, and community members) demonstrating a high standard of customer service skills
Responsibilities
- Provides excellent customer service to all patients, visitors, employees, and healthcare partners
- Schedules and registers patients
- Answers phones promptly and courteously
- Data entry, scanning, keeping patients informed of any delays, managing daily incoming/outgoing correspondence such as faxes and emails, and facilitating incoming/outgoing referrals
- Advises patients of billing policies, collects payments, maintains a cash drawer, prepares daily payment log, and submits information to patient accounts and fiscal department
- Completes FMLA/disability paperwork and medical record requests
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
