Receptionist

Missouri Delta Medical Center•Sikeston, MO

7h•Onsite

About The Position

This position is responsible for various administrative and patient-facing duties within a physician's office. Key functions include patient registration, managing patient information and payments, handling telephone communications, and maintaining office supplies and records. The role requires interaction with patients, healthcare team members, and external agencies.

Requirements

High school graduate or equivalent.
Typing speed of 35 WPM.
Proficiency with computer, typewriter, computer printer, and adding machine.
Must have the knowledge and skills necessary to provide care appropriate to the age of the patients served.

Nice To Haves

College level training.
Office management skills.
Medical terminology.
Previous clerical and office management experience.

Responsibilities

Completes outpatient registration, which includes generating a chart with patient demographic information.
Collects patient insurance and/or payment information.
Obtains appropriate signatures for patient certification of admission and assignment of benefits.
Enters a diagnosis code into the computer upon completion of patient assessment and/or treatment.
Receives, balances, and accounts for payments collected from patients of the clinic; assures appropriate charges are entered into the computer, such as treatments, medications, and equipment usage.
Provides medical information as appropriate to requesting agencies, i.e., disability determinations, vocation rehabilitation and family services.
Types correspondence and reports and files information.
Enters medical record information in the appropriate patient chart.
Functions as the focus of telephone communication for the physician office; answers the telephone, takes messages and directs calls.
Assists in scheduling referrals as appropriate.
Stores medical record files in an organized and retrieval system.
Assists in maintaining an adequate inventory of medical and office supplies for day to day operations.
Participates in the in-service programs.
Participates in Quality improvement program as required.
Works with other members of the health care team to coordinate patient care services.
Maintains good public relations for the clinic.
Performs other duties as needed or requested.