Quality Supervisor Jobs

About The Position

Requirements

• High school diploma or GED required.
• Quality experience required.
• Proficiency with Microsoft Word and Excel required.
• Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to communicate effectively with employees, coworkers, and organizational supervisors.
• Ability to perform two mathematical operations to arrive at a solution.
• Ability to apply common-sense understanding to carry out written, oral, or diagrammed instructions.

Nice To Haves

• Associate or bachelor's degree preferred.
• Three to five or more years of manufacturing experience preferred.

Responsibilities

• Supervise, coach, and develop Quality Inspectors and Quality Technicians, and support hiring, onboarding, training, and performance management.
• Develop and maintain quality training programs, training records, and competency assessments.
• Oversee first article, incoming material, in-process, dimensional, visual, and finished-product inspections.
• Ensure inspection records, audit documentation, and quality reports are completed accurately and maintained according to company procedures and ISO requirements.
• Support and maintain the ISO 9001 Quality Management System through internal audits, corrective actions, management reviews, and continuous improvement.
• Lead investigations into quality issues, customer complaints, and nonconforming materials using root cause analysis and corrective/preventive action methods.
• Monitor quality metrics and key performance indicators to identify trends, reduce defects, minimize scrap and rework, and improve product quality.
• Partner with Production, Engineering, Supply Chain, and Operations to resolve quality concerns and improve processes.
• Audit manufacturing processes, line setups, and standard work practices for compliance with specifications and procedures.
• Support new product introductions, engineering changes, and process improvement projects from a quality perspective.
• Promote Lean Manufacturing, 6S, and continuous improvement activities throughout the facility.
• Maintain positive working relationships across departments and communicate quality concerns, trends, and recommendations to management.
• Promote and maintain a safe work environment by following company policies, procedures, and OSHA regulations.
• Perform other duties and responsibilities as assigned.