Quality Assurance Supervisor - 2nd Shift

Stampede Culinary Partners•Sunland Park, NM

About The Position

Supervises the daily execution of the Food Safety and Quality Assurance Program in accordance with Stampede Culinary Partners policies and procedures, USDA regulations, customer requirements, and applicable food safety standards. Provides leadership and direction to the QA department, including the Assistant QA Supervisor and QA Technicians, ensuring food safety, quality, and regulatory requirements are consistently met. Supports the Food Safety and Quality Assurance Manager in maintaining compliance, resolving issues, and producing safe, legal, and high-quality products, and serves as a backup to the Manager and HACCP/Food Safety Coordinator as needed. The supervisor oversees QA program execution and documentation, inspections, product specifications, metal detection systems, training, audits, incident investigations, product holds, supplier documentation, and quality monitoring equipment. The role works closely with the FSQA Manager, HACCP/Food Safety Coordinator, Operations, Culinary, USDA inspection personnel, and other departments. It also includes employee coaching, work prioritization, performance evaluations, and fostering a culture of food safety, quality, accountability, teamwork, and continuous improvement. A bachelor's degree is preferred. At least two years of related experience, preferably in quality assurance and/or manufacturing, food safety, and food handling practices, is required. Previous supervisory experience may be required depending on other related work experience or education. HACCP certification is preferred and eventually expected. The role requires excellent communication and organizational skills, proficiency with Microsoft Office, and the ability to analyze data, prepare reports, maintain records, and manage electronic documentation. Preferred software experience includes quality management, document control, audit management, ERP, and food safety systems.

Requirements

At least 2 years of related experience, preferably in Quality Assurance and/or Manufacturing, food safety, and food handling practices.
Previous supervisory experience may be required depending on other related work experience or education.
Excellent communication skills.
Excellent organizational skills.
Proficiency in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.
Ability to analyze data, prepare reports, maintain records, and manage electronic documentation.
Regular attendance is required.
Ability to meet the position's physical demands, including frequently lifting and/or moving up to 50 pounds and occasionally lifting and/or moving up to 25 pounds.

Nice To Haves

Bachelor's degree from a four-year college or university.
HACCP certification (preferred and eventually expected).
Experience with quality management systems, document control systems, audit management software, ERP systems, and food safety databases.

Responsibilities

Oversee daily execution of Food Safety and Quality Assurance Programs to ensure compliance with written programs, prerequisite programs, company policies, USDA regulations, and customer requirements.
Review QA Technician documentation for production lines, including production records, temperature calibrations, metal detection verification, weight checks, product specification checks, and organoleptic evaluations.
Participate in and lead Food Safety and Quality Assurance meetings on food safety, quality, customer concerns, and continuous improvement.
Oversee inspections of incoming raw materials, ingredients, and packaging materials and verify receiving documentation.
Maintain cooked product specifications and controlled documents in collaboration with FSQA, Operations, Culinary, and Food Safety leadership.
Work with the FSQA Manager and HACCP/Food Safety Coordinator to monitor facility GMPs.
Maintain knowledge of applicable USDA regulations and company food safety requirements and work with USDA inspection personnel to maintain compliance.
Conduct pre-operational and operational inspections as needed.
Oversee Quality Incident Reports, including root cause investigations, customer complaint responses, review of findings with QA Technicians, and documentation.
Oversee metal detection systems, including operation, verification, adjustments, and records.
Supervise QA Technician onboarding and training and maintain training documentation.
Conduct performance evaluations and coach employees to support development and continuous improvement.
Conduct shelf-life evaluations as required.
Support investigations and responses to customer inquiries, complaints, product deficiencies, and food safety or quality concerns.
Support first production runs for new and revised products and verify compliance with specifications; update specifications as needed.
Maintain documentation required for customer, regulatory, and third-party audits.
Review finished products to verify compliance with specifications and quality standards.
Resolve daily food safety and quality issues with Operations and other departments.
Maintain supplier quality documentation and follow up on raw material quality concerns.
Oversee product holds, including identification, documentation, investigation, and disposition.
Assist with maintenance of barcode systems, checkweighers, and other quality monitoring equipment.
Conduct GMP, food safety, and quality training as assigned.
Assist with maintaining the facility Food Defense and Security Program.
Promote company values and foster a culture of food safety, quality, accountability, and teamwork.
Provide leadership and direction to the Assistant QA Supervisor and QA department, including employee development, coaching, work assignment and prioritization, performance monitoring and evaluations, and addressing employee concerns.
Serve as backup to the FSQA Manager and HACCP/Food Safety Coordinator as needed.
Perform other duties as assigned.