Quality Assurance Supervisor- 2nd Shift

Stampede Culinary Partners•Sunland Park, NM

About The Position

The Quality Assurance Supervisor oversees the daily execution of Stampede Culinary Partners’ Food Safety and Quality Assurance Program in accordance with company policies and procedures, USDA regulations, customer requirements, and applicable food safety standards. The supervisor provides leadership and direction to the QA department, including the Assistant QA Supervisor and QA Technicians, and supports the Food Safety and Quality Assurance Manager in maintaining compliance, resolving food safety and quality issues, and producing safe, legal, high-quality products. The role serves as a backup to the FSQA Manager and HACCP/Food Safety Coordinator as needed. The position helps maintain a culture of food safety, quality, accountability, teamwork, and continuous improvement. It oversees documentation, inspections, training, investigations, product holds, specifications, and audit records, while coordinating with Operations and other departments to meet company, customer, and regulatory requirements.

Requirements

At least 2 years of related experience, preferably in Quality Assurance and/or manufacturing, food safety, and food handling practices.
Previous supervisory experience may be required depending on other related work experience or education.
Excellent communication and organizational skills.
Proficiency in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.
Ability to analyze data, prepare reports, maintain records, and manage electronic documentation.
Regular attendance is required.
Ability to meet the physical demands described, with reasonable accommodation where applicable.

Nice To Haves

Bachelor’s degree from a four-year college or university preferred.
HACCP certification preferred and eventually expected.
Experience with quality management systems, document control systems, audit management software, ERP systems, and food safety databases.

Responsibilities

Oversee daily execution of Food Safety and Quality Assurance Programs and verify compliance with written programs, prerequisite programs, company policies, USDA regulations, and customer requirements.
Review QA Technician documentation for production lines, including production records, temperature calibrations, metal detection verification, weight checks, product specification checks, and organoleptic evaluations.
Participate in and lead food safety and quality meetings addressing customer concerns and continuous improvement.
Oversee inspections of incoming raw materials, ingredients, and packaging, and verify receiving documentation.
Maintain cooked product specifications and controlled documents in collaboration with FSQA, Operations, Culinary, and Food Safety leadership.
Work with the FSQA Manager and HACCP/Food Safety Coordinator to monitor GMPs throughout the facility.
Maintain knowledge of applicable USDA regulations and company food safety requirements, and work with USDA inspection personnel to support regulatory compliance.
Conduct pre-operational and operational inspections as needed.
Oversee Quality Incident Reports, conduct root-cause investigations, prepare responses to customer complaints and product issues, review findings with QA Technicians, and maintain documentation.
Oversee metal detection systems, including proper operation, verification, adjustments, maintenance, and records.
Supervise QA Technician onboarding and training and maintain training documentation.
Conduct performance evaluations and coach employees to support development and continuous improvement.
Conduct shelf-life evaluations as required.
Support investigations and responses to customer inquiries, complaints, product deficiencies, and food safety or quality concerns.
Support first production runs for new or revised products, verify compliance with specifications, and update specifications as needed.
Maintain documentation for customer, regulatory, and third-party audits.
Review finished products on an ongoing basis for compliance with specifications and quality standards.
Resolve daily food safety and quality issues with Operations and other departments.
Maintain supplier quality documentation and follow up on raw material quality concerns.
Oversee product holds, including identification, documentation, investigation, and disposition.
Assist with maintaining barcode systems, checkweighers, and other quality monitoring equipment.
Conduct GMP, food safety, and quality training as assigned.
Assist with maintaining the facility Food Defense and Security Program.
Promote company values and foster food safety, quality, accountability, and teamwork.
Provide leadership and direction to the Assistant QA Supervisor and QA department; support employee development, coach staff, assign and prioritize work, monitor performance, conduct evaluations for direct reports, address employee concerns, and help achieve departmental objectives.
Serve as backup to the FSQA Manager and HACCP/Food Safety Coordinator as needed.
Perform other duties as assigned.