Quality Assurance Supervisor | Bilingual | 2nd shift

GRUMA•Goldsboro, NC

1d•Onsite

About The Position

The Quality Assurance Supervisor partners with the organization to consistently supply products that exceed customer and consumer expectations. The role supervises the daily activities of QA Leads, technicians, and departmental employees; oversees plant quality systems and product conformance; and supports food safety, employee training, audits, and quality initiatives. The supervisor keeps the QA Manager informed of departmental operations and performs the QA Manager’s duties and responsibilities in their absence.

Requirements

High school diploma, GED, or equivalent.
At least 3 years of Quality Assurance experience in a manufacturing environment.
At least 2 years of supervisory experience or 4 years as a lead in a manufacturing environment.
Knowledge of quality systems.
Knowledge of HACCP and food safety programs.
Computer literacy, including Microsoft Word, Excel, and PowerPoint.
Reliable and responsible, with initiative and commitment.
Good communication skills.

Nice To Haves

Bachelor’s degree in food science, chemical engineering, engineering, or microbiology.
Experience in food or beverage manufacturing.
Bilingual Spanish/English ability.
Knowledge of statistics.

Responsibilities

Supervise plant quality system requirements and review activities for conformance to specifications.
Monitor and ensure products are manufactured in conformance with Good Manufacturing Practices and food safety practices; provide training, support, and enforcement for the Food Safety Program.
Investigate and communicate departmental and plant issues to the QA Manager.
Supervise QA Leads, technicians, and departmental employees, including ensuring appropriate training in safety, food safety, and quality systems.
Review and update work aids, including instructions, charts, manuals, bulletins, and code date calendars, used to verify product quality.
Assist with special projects and summarize their performance.
Communicate effectively with department, plant, and corporate personnel.
Take disciplinary action and investigate incidents when required.
Perform QA Manager duties and responsibilities in the manager’s absence.
Keep the QA Manager informed of departmental operations.
Supervise and direct departmental employees and the application of work instructions and specifications.
Facilitate the department’s work schedule and control overtime.
Assist in maintaining QA laboratory installations and controlling expenses to support a balanced budget.
Monitor flour quality throughout its different stages.
Direct QA SAP computer applications.
Verify QA equipment functionality and calibration.
Work with other departments that can affect product quality and customer service.
Help implement quality system certifications and promote and implement the Gruma Corporation World Quality Program.
Perform food safety audits and external-audit testing.
Work with the manager to determine final product status.
Verify HACCP controls.
Maintain regular and timely attendance.