Quality Supervisor

Jamco Products•South Beloit, IL

12d

About The Position

The Quality Supervisor leads and develops the Quality Inspection team and ensures compliance with quality standards, customer requirements, and the Quality Management System. The role oversees inspections throughout manufacturing, including first article inspections, dimensional audits, process audits, incoming material inspections, and finished goods verification. It partners with Production, Engineering, Supply Chain, and Operations to maintain product quality, improve processes, reduce defects, and support ISO compliance. The supervisor also supports problem-solving, root cause analysis, employee training, and corrective action implementation, helping ensure products meet customer expectations for safety, durability, functionality, and workmanship.

Requirements

High school diploma or GED required.
Quality experience required.
Proficiency with Microsoft Word and Excel required.
Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
Ability to communicate effectively with employees, coworkers, and organizational supervisors.
Ability to perform two mathematical operations to arrive at a solution.
Ability to apply common-sense understanding to carry out written, oral, or diagrammed instructions.

Nice To Haves

Associate or bachelor's degree preferred.
Three to five or more years of manufacturing experience preferred.

Responsibilities

Supervise, coach, and develop Quality Inspectors and Quality Technicians, and support hiring, onboarding, training, and performance management.
Develop and maintain quality training programs, training records, and competency assessments.
Oversee first article, incoming material, in-process, dimensional, visual, and finished-product inspections.
Ensure inspection records, audit documentation, and quality reports are completed accurately and maintained according to company procedures and ISO requirements.
Support and maintain the ISO 9001 Quality Management System through internal audits, corrective actions, management reviews, and continuous improvement.
Lead investigations into quality issues, customer complaints, and nonconforming materials using root cause analysis and corrective/preventive action methods.
Monitor quality metrics and key performance indicators to identify trends, reduce defects, minimize scrap and rework, and improve product quality.
Partner with Production, Engineering, Supply Chain, and Operations to resolve quality concerns and improve processes.
Audit manufacturing processes, line setups, and standard work practices for compliance with specifications and procedures.
Support new product introductions, engineering changes, and process improvement projects from a quality perspective.
Promote Lean Manufacturing, 6S, and continuous improvement activities throughout the facility.
Maintain positive working relationships across departments and communicate quality concerns, trends, and recommendations to management.
Promote and maintain a safe work environment by following company policies, procedures, and OSHA regulations.
Perform other duties and responsibilities as assigned.