Quality Assurance Supervisor

J&J Snack Foods•Moscow Mills, MO

5h•Onsite

About The Position

The Quality Assurance Supervisor develops, implements, communicates, and reviews Food Safety and Quality Assurance programs for the Moscow Mills facility to meet corporate, regulatory, and GFSI food safety and quality requirements. The role monitors food safety controls, manages quality systems and reporting, supports regulatory compliance, and supervises Quality Department staff under the direction of the QA Manager. It also requires technical knowledge of food manufacturing, sound data analysis, and the ability to lead continuous improvement across Operations. The supervisor oversees programs and processes including HACCP, GMP compliance, employee training, allergen control, product acceptance and holds, SQF support, specifications, sampling and analysis, document control, product traceability and recovery, kosher certification, and corrective and preventive actions. The position provides accurate and timely quality information to internal and external customers and may be assigned environmental compliance responsibilities. The role requires work in a hot, fast-paced food manufacturing environment and the ability to work off shifts. The employee must be able to use laboratory equipment, evaluate products and test results, communicate professionally with customers, vendors, and agencies, and meet the stated physical requirements.

Requirements

Associate degree or an equivalent combination of education and experience.
At least three years of experience in a food plant environment; prior QA experience is preferred.
HACCP certification.
Excellent interpersonal skills.
Proficiency with Microsoft Office.
Ability to work off shifts.
Regular and reliable attendance.
Ability to walk, sit, stand, stoop, climb, and lift up to 50 pounds.
Ability to work for extended periods in a hot, fast-paced food manufacturing environment.
Technical knowledge and food manufacturing experience, with interpersonal skills to lead and inspire department staff and the Operations group in anticipating quality issues and advancing continuous improvement.
Knowledge of laboratory equipment and ability to use reasoning and logic for data analysis.
Visual acuity and palate sufficient to evaluate products and test results.
Professional phone skills to communicate with customers, vendors, agencies, and managers on routine matters.

Nice To Haves

Prior QA experience.
PCQI certification.
SQF certification.

Responsibilities

Develop, implement, communicate, and review facility food safety and quality assurance programs in accordance with corporate, regulatory, and GFSI requirements.
Monitor HACCP systems and controls, including plant CCPs and prerequisite programs; ensure procedures and documentation are followed, and support annual system audits and reporting to upper management.
Conduct monthly GMP facility audits, follow up on corrective actions, and develop and implement documented employee GMP training.
Develop, implement, and conduct employee food safety and quality training.
Manage allergen controls, including material segregation, equipment cleaning, and product labeling.
Accept, hold, or reject products, in-process samples, and finished goods.
Assist with developing and implementing SQF supporting policies and programs.
Follow environmental, health, and safety requirements and procedures and maintain responsibility for food safety and quality.
Monitor final QA acceptance of production, document results on the release spreadsheet, and ensure process QPs are met.
Ensure suspect or nonconforming raw, in-process, finished, or packaging materials are placed on Quality Hold and physically quarantined; only the QA Manager or designee may release held material.
Promote compliance with product specifications during production and support objective definition of critical attributes with Product Development, Sales, and customers.
Develop in-process and finished-goods sampling and analysis sufficient to meet specifications and standards.
Maintain accurate records and reports and distribute them in a timely manner to support process control, product release, and customer and regulatory documentation needs.
Control manufacturing documents, including their review, approval, issuance, and revision.
Maintain a product traceability and recovery system to identify, isolate, and recover specific lots; record and report system results and improvement suggestions to upper management.
Maintain vendor certification, material segregation, and records supporting kosher product claims.
Support CAPA initiatives and follow through on actions.
Provide timely and accurate product quality data and analysis, including customer certificates, manufacturing process-control information, regulatory compliance reports, and quality KPI reports to management.
Serve as the secondary company contact for product-related regulatory agencies; maintain necessary records, prepare reports, and keep management informed of facility compliance as assigned.
Undertake environmental compliance responsibilities as assigned.
Supervise Quality Department staff under the direction of the QA Manager; provide leadership, mentoring, process direction, coaching, and feedback to Quality Technicians.
Analyze and resolve, or help employees resolve, work-related problems; train the lab group on quality procedures and SOPs.
Enforce company rules fairly and consistently and follow OSHA safety rules, GMPs, and food safety laws and regulations.
Perform other duties as assigned.