Quality Assurance Supervisor

Hultafors Group North America, Inc.•Richfield, KS

About The Position

Hultafors Group North America is seeking a hands-on Quality Assurance Supervisor to lead the day-to-day Quality Assurance operation within its Distribution Center. The role ensures products meet quality standards, inspection and rework processes operate effectively, inventory remains accurate, and quality issues are identified and addressed before they affect customers. The supervisor leads and develops the DC Quality team, oversees product inspections and quality documentation, coordinates rework and product deviations, and uses quality data to identify recurring defects and recommend corrective actions. The role also works with the Global Quality Assurance Manager and cross-functional partners on supplier quality, ISO compliance, new product introductions, and continuous improvement. It requires balancing quality rigor with operational urgency and working directly with the team on the floor to prevent defects through sound processes and people development.

Requirements

High school diploma or GED.
Minimum of 3 years of experience in quality assurance, supplier management, and/or manufacturing operations.
Previous experience leading or supervising employees in a manufacturing, warehouse, or quality environment.
Understanding of quality systems, inspection processes, product defects, and documentation requirements.
Strong communication, training, problem-solving, and multitasking skills.
Working knowledge of Microsoft Office applications.

Nice To Haves

Associate or bachelor’s degree in Quality Management, Engineering, Manufacturing, Supply Chain, or a related field.
Knowledge of Quality Management Systems, including ISO 9001 and ISO 14001 or equivalent.
Experience with root-cause analysis and corrective-action methodologies.
Ability to read engineering drawings, specifications, product standards, and acceptance criteria.
Experience developing inspection plans, quality procedures, control methods, and work instructions.
Experience using calipers, micrometers, gauges, fixtures, and vision systems.
Knowledge of calibration practices.
Ability to travel internationally up to 10%, as needed.

Responsibilities

Supervise the daily work of the DC Quality team, including the Quality Lead.
Set priorities and allocate work based on inspection, rework, shipping, and business needs.
Coach, train, and develop team members; support hiring, onboarding, performance management, and cross-training.
Maintain consistent expectations for safety, attendance, conduct, quality, and performance.
Ensure incoming materials, reworked products, and inspected goods meet company and customer quality standards.
Oversee inspection records, defect documentation, reports, photographs, and related quality documentation.
Ensure measuring equipment, fixtures, gauges, and vision systems are maintained and ready for use.
Coordinate rework of nonconforming materials and manage product deviations.
Identify recurring defects and quality trends, and escalate issues with supporting data and recommended corrective actions.
Lead continuous improvement efforts focused on quality, productivity, standardization, defect reduction, inventory accuracy, and cost of quality.
Use structured problem-solving techniques such as 5 Why, Fishbone Analysis, Pareto Analysis, and corrective-action methodologies.
Partner with warehouse and other internal teams to improve material flow and resolve operational bottlenecks.
Maintain expectations related to 5S, ISO, safety, sustainability, and the work environment.
Assist with new-product sample inspections and quality readiness for new or revised products.
Support return-to-supplier activities and nonconforming product control.
Maintain product traceability and inventory integrity within Quality-managed processes.
Keep the Global Quality Assurance Manager informed of performance, risks, trends, and resource needs.