Quality Assurance Supervisor

Urban Farmer•Manteno, IL

11d

About The Position

Urban Farmer is seeking a Quality Assurance Supervisor to oversee plant quality assurance activities and ensure compliance with internal and external standards, including HACCP, GMP, and ISO. The role supports product safety and integrity, customer satisfaction, regulatory compliance, and continuous improvement. The supervisor directs quality activities across sanitation, work-in-process and finished-product analysis, package integrity testing, and process control; manages audits and documentation; supervises laboratory and sample activities; and trains quality staff and other personnel.

Requirements

Bachelor’s degree in Food Science, Microbiology, or a related field and experience.
Minimum of 3–5 years of experience in a supervisory role within quality assurance in the food manufacturing industry.
In-depth knowledge of FDA, USDA, and other relevant food safety regulations.
PCQI certification.
HACCP certification.
Proven leadership abilities and effective team management skills.
Experience with environmental monitoring.

Nice To Haves

Experience in pizza production.

Responsibilities

Direct plant quality assurance activities, including sanitation, work-in-process and finished-product analysis, package integrity testing, HACCP/GMP compliance, and process control.
Conduct and manage plant audits focused on GMPs, sanitation, and regulatory compliance, and coordinate improvement activities with management.
Oversee HACCP plans and records, reviewing documentation daily for compliance with critical control points (CCPs) and quality control points (QCPs).
Review daily in-process values for compliance with customer specifications and provide a daily production quality report to management.
Supervise the Hold & Release program and ensure adherence to its policies and procedures.
Conduct mock recall exercises to verify the effectiveness of the product recall strategy.
Immediately report food safety and quality issues to Plant and QA management; investigate, report, and formulate corrective action plans concerning Plant and QA management issues.
Manage QC laboratory inventory and oversee submission of samples to third-party laboratories for external quality analysis.
Conduct routine and non-routine analyses of in-process materials, raw materials, environmental samples, finished goods, and stability samples.
Provide GMP, HACCP, Food Defense, and Food Safety training to QC technicians, contractors, and temporary staff.
Manage and oversee records for prerequisite programs to support comprehensive training and adherence to quality standards.
Assist technicians in resolving complex quality assurance issues and promote a culture of quality and continuous improvement.
Participate in cross-functional teams to integrate quality assurance considerations into broader operational decisions.