About The Position

The Inventory Control & Quality Control Floor Supervisor assists the Warehouse Operations Manager in overseeing warehouse operations, with a focus on inventory control and quality control. The role troubleshoots recurring inventory issues, conducts daily inventory audits, leads daily pre-work meetings, and ensures inventory accuracy. It may supervise a team of three or more employees and involves coaching team members on quality performance and customer service. Other reasonably assigned tasks may also be required. The position oversees inventory-related processes, team workflow, reporting, training, and coordination with warehouse and supply-chain teams. It requires operating equipment safely, complying with OSHA and MSDS standards, maintaining a clean and orderly work area, and supporting warehouse flow and planning.

Requirements

  • Two to five years of recent work experience.
  • Fluent English communication skills, including the ability to read, write, and speak English.
  • Proficiency in Microsoft Office.
  • Ability to work independently to solve problems, increase efficiency, and provide excellent customer service.
  • Ability to perform basic mathematical operations, including addition, subtraction, multiplication, and division.
  • Detail-oriented and highly organized.
  • Subject to National Security screening.
  • Ability to exert 20–50 pounds of force occasionally, 10–25 pounds frequently, and up to 10 pounds constantly to move objects.
  • Ability to frequently use hands and fingers to handle or feel objects; occasional standing, walking, reaching, climbing or balancing, and stooping, kneeling, crouching, or crawling.

Nice To Haves

  • OSHA certification.
  • Class II, Class IV, or Class V Forklift Certification.

Responsibilities

  • Maintain appropriate records and reports to support inventory control and security.
  • Assist with physical inventories and conduct daily audits to maintain inventory integrity.
  • Track SOW costs to accurately charge labor back to vendors.
  • Communicate with stores by email and phone about inventory discrepancies.
  • Organize and prioritize tasks while managing multiple responsibilities.
  • Oversee and strategize dye-lot tasks, including specific shade requests for customers.
  • Develop and train Inventory Control Coordinators.
  • Oversee and implement processes to research and recover missing product.
  • Calculate dollar amounts lost or gained by the distribution center due to errors.
  • Ensure proper stock rotation and availability of warehouse supplies, including RF units, batteries, and equipment.
  • Supervise at least three employees and their workflow to maintain service levels.
  • Document attendance and participate in team-member reviews; coach, train, and mentor distribution-center team members in productivity, quality, and safety.
  • Create and update warehouse reports through data entry and use them to manage team performance.
  • Coordinate with Inbound and Outbound Coordinators for planning and execution.
  • Handle and resolve conflict, process team-member requests, engage team members proactively, support training, and lead team-building activities.
  • Evaluate warehouse associates on picking and put-away procedures and monitor their progress.
  • Update and communicate the status of daily tasks, reports, team-member assessments, issues, equipment, process adjustments, and held-product needs to the supply-chain team.
  • Operate equipment safely and efficiently according to prescribed work methods.
  • Comply with OSHA and MSDS standards.
  • Ensure warehouse flow and planning.
  • Maintain facility equipment and materials and keep the work area clean, neat, and orderly.

Benefits

  • Bonus opportunities and career advancement opportunities at every level.
  • 401(k) with company match.
  • Employee Stock Purchase Plan.
  • Referral Bonus Program.
  • Medical, dental, vision, life, and other insurance plans, subject to eligibility criteria.
  • Paid vacation and sick time for eligible associates.
  • Paid holidays and a personal holiday.
  • Paid Volunteer Time Off starting on Day 1.
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