Inventory Control & Quality Control Floor Supervisor

Floor & Decor • Baltimore, MD

12d

About The Position

The Inventory Control & Quality Control Floor Supervisor assists the Warehouse Operations Manager in overseeing warehouse operations, with a focus on inventory control and quality control. The role troubleshoots recurring inventory issues, conducts daily inventory audits, leads daily pre-work meetings, and works to ensure inventory accuracy. The supervisor may oversee a team of three or more employees, coaching team members on quality performance and customer service, while also undertaking other reasonably assigned tasks.

This position is responsible for maintaining inventory records and controls, supporting physical inventories, tracking labor costs charged to vendors, addressing inventory discrepancies, and overseeing processes for researching and recovering missing product. The supervisor coordinates with warehouse teams, evaluates and develops associates, maintains reports and workflows, and helps ensure safe, efficient warehouse operations and an orderly work area.

Requirements

• Two to five years of recent work experience.
• Excellent communication skills, including the ability to read, write, and speak English fluently.
• Proficiency in Microsoft Office.
• Ability to work independently to solve issues and increase efficiency, with excellent customer service skills.
• Ability to perform basic mathematical equations, including addition, subtraction, multiplication, and division.
• Detail-oriented and highly organized.
• Subject to National Security screening.
• Ability to perform the listed physical demands, including occasional exertion of 20–50 pounds of force, frequent exertion of 10–25 pounds, and constant exertion of up to 10 pounds.
• Ability to handle or feel objects and occasionally stand, walk, reach, climb or balance, stoop, kneel, crouch, or crawl.

Nice To Haves

• OSHA certification.
• Class II, Class IV, or Class V Forklift Certification.

Responsibilities

• Maintain records and reports to support inventory control and security.
• Assist with physical inventories and conduct daily audits to maintain inventory integrity.
• Track SOW costs to accurately charge labor to vendors.
• Communicate with stores by email and phone regarding inventory discrepancies.
• Organize, prioritize, and multitask across assigned work.
• Oversee and strategize dye lot tasks for specific customer shade requests.
• Develop and train Inventory Control Coordinators.
• Oversee and implement processes to research and recover missing product.
• Calculate dollar amounts lost or gained by the distribution center due to errors.
• Ensure proper stock rotation and availability of warehouse supplies, including RF units, batteries, and equipment.
• Supervise a team of three or more employees and their workflow to maintain service levels.
• Document attendance and participate in team member reviews; coach, train, and mentor team members on productivity, quality, and safety.
• Create and update warehouse reports through data entry and use them to manage team performance.
• Coordinate planning and execution with Inbound and Outbound Coordinators.
• Handle and resolve conflict, process team member requests, engage team members proactively, support training, and lead team-building activities.
• Evaluate warehouse associates on picking and put-away procedures and monitor their progress.
• Update and communicate the status of daily tasks, reports, team member assessments, issues, equipment, process adjustments, and held-product needs to the supply chain team.
• Operate equipment safely and efficiently according to prescribed work methods.
• Comply with OSHA and MSDS standards.
• Maintain warehouse flow and planning.
• Maintain facility equipment and materials and keep the work area clean, neat, and orderly.
• Hold daily pre-work meetings to communicate information to team members and help ensure inventory accuracy.

Benefits

• Bonus opportunities and career advancement opportunities at every level.
• 401(k) with company match.
• Employee Stock Purchase Plan.
• Referral Bonus Program.
• Medical, dental, vision, life, and other insurance plans, subject to eligibility criteria.
• Paid vacation and sick time for eligible associates.
• Paid holidays plus a personal holiday.
• Paid Volunteer Time Off starting on Day 1.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed