About The Position

The Inventory Control & Quality Control Floor Supervisor assists the Warehouse Operations Manager in overseeing warehouse operations, with a focus on inventory control and quality control. The role troubleshoots recurring inventory issues, conducts daily inventory audits, holds daily pre-work meetings, and works to ensure inventory accuracy. It may supervise a team of three or more team members and includes coaching team members on quality performance and customer service. The supervisor may also undertake other tasks reasonably assigned. The position oversees inventory processes, reporting, warehouse workflow and planning, equipment and materials, and team performance. It coordinates with inbound and outbound coordinators and communicates with stores and the supply chain team. The role is performed in a warehouse environment, where employees are frequently exposed to moving vehicles and moderate-to-noisy conditions.

Requirements

  • Two to five years of recent work experience.
  • Excellent communication skills and fluency in reading, writing, and speaking English.
  • Proficiency in Microsoft Office.
  • Ability to work as a self-starter, solve issues, increase efficiency, and provide excellent customer service.
  • Ability to perform basic mathematical equations, including addition, subtraction, multiplication, and division.
  • Detail-oriented and highly organized.
  • Subject to National Security screening.

Nice To Haves

  • OSHA and/or Class II, Class IV, or Class V Forklift Certification.

Responsibilities

  • Maintain appropriate records and reports to ensure inventory control and security.
  • Assist with physical inventories and conduct daily audits to maintain inventory integrity.
  • Track SOW costs to accurately charge labor back to vendors.
  • Communicate with stores by email and phone about inventory discrepancies.
  • Organize and prioritize tasks, including managing multiple tasks.
  • Oversee and strategize dye-lot tasks for customer-specific shade requests.
  • Develop and train Inventory Control Coordinators.
  • Oversee and implement processes to research and recover missing products.
  • Calculate dollar amounts lost or gained by the distribution center due to errors.
  • Ensure proper stock rotation and that warehouse supplies, including RF units, batteries, and equipment, are available.
  • Supervise a team of three or more employees and manage workflow to maintain service levels.
  • Document attendance; participate in team member reviews; and coach, train, and mentor distribution center team members in productivity, quality, and safety.
  • Create and update warehouse reports through data entry and use them to manage team performance.
  • Coordinate with inbound and outbound coordinators on planning and execution.
  • Handle and resolve conflict, process team member requests, engage team members proactively, assist with training, and lead team-building activities.
  • Evaluate warehouse associates on picking and put-away procedures and monitor their progress.
  • Update and communicate the status of daily tasks, reports, team member assessments, issues, equipment, process adjustments, and held-product needs to the supply chain team.
  • Operate equipment safely and efficiently according to prescribed work methods.
  • Comply with OSHA and MSDS standards.
  • Maintain warehouse flow and planning.
  • Maintain facility equipment and materials and keep the work area clean, neat, and orderly.

Benefits

  • Bonus opportunities and career advancement opportunities at every level.
  • 401(k) with company match.
  • Employee Stock Purchase Plan.
  • Referral Bonus Program.
  • Medical, dental, vision, life, and other insurance plans, subject to eligibility criteria.
  • Paid vacation and sick time for eligible associates.
  • Paid holidays and a personal holiday.
  • Paid Volunteer Time Off starting on Day 1.
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