Supervisor, Lab Quality

Tempus AI•Chicago, IL

9d•$60,000 - $80,000

About The Position

Tempus is seeking a Lab Quality Supervisor to maintain CLIA, CAP, NYS-DOH, and FDA compliance for its clinical laboratory. The role oversees the QC and Facilities teams, provides direction and mentorship, and coordinates quality processes with laboratory management, testing personnel, and other teams.

Requirements

Bachelor of Science in medical technology, clinical laboratory science, chemical or biomedical engineering, or physical or biological science.
At least 4 years of experience.
Highly organized and systematic, with superb attention to detail and the ability to complete tasks accurately.
Ability to learn new skills quickly and adapt smoothly to new processes.
Moderate experience with Microsoft Excel and/or Google Sheets.
Strong email, phone, and interpersonal communication abilities for working with external providers and internal customers.

Nice To Haves

Seven or more years of clinical experience preferred.
Experience in an FDA-regulated laboratory preferred.
Experience in a CAP/CLIA-regulated laboratory preferred.

Responsibilities

Oversee QC and Facilities teams by providing direction and mentorship, ensuring adequate staffing, and approving timecards.
Qualify and appropriately label new reagent lots and shipments for clinical laboratory processing.
Maintain reagent qualification records and manage reagent inventory quality control.
Monitor critical QC metrics and respond to trends and issues.
Ensure equipment is properly maintained; confirm IQ/OQ/PQ documentation is completed before use, preventive maintenance is completed, and service contracts are in place for capital instrumentation when required.
Assist in troubleshooting laboratory errors.
Help facilitate and implement corrective and preventive actions.
Serve as a subject matter expert for laboratory quality processes, including during audits and inspections.
Update SOPs and records in the document control system, including creating, revising, and reviewing internal SOPs and other quality documentation.
Coordinate QC tasks with laboratory management and testing personnel.
Coordinate with other teams to ensure processes meet CLIA, CAP, NYS-DOH, and FDA requirements.
Oversee and maintain QC trackers and databases for reagents and equipment assets.
Monitor and maintain temperature-controlled storage and laboratory spaces to ensure equipment, samples, and reagents are stored properly.
Coordinate laboratory facilities tasks to ensure adequate electrical and HVAC systems.