Lab Supervisor

Labcorp•Holyoke, MA

7d•$95,000 - $125,000•Onsite

About The Position

Labcorp is seeking a Laboratory Supervisor to join its team in Holyoke, Massachusetts. The supervisor oversees day-to-day operations of the Chemistry, Hematology, and Immunology departments, ensuring accurate and timely laboratory testing and results reporting. The role directly supervises, trains, and mentors laboratory personnel, manages workflow and staffing across shifts, resolves production errors, and supports ongoing process and service-level improvements. The position also oversees equipment maintenance through Quality Control, prepares and maintains Quality Assurance records, evaluates process improvements, and coaches direct reports. The supervisor performs bench work as needed and maintains technical proficiency, ensures work complies with state and federal regulations, administers policies and procedures, maintains payroll and personnel files, and performs other administrative duties. The work schedule is Monday through Friday, 4:30 p.m. to 1:00 a.m. Flexibility to work overtime or other shifts may be required depending on business needs.

Requirements

Associate’s degree in a chemical or biological science, Clinical Laboratory Science, or Medical Technology.
At least 4 years of clinical laboratory testing experience.
Understanding of laboratory operations, policies, and procedures.
Strong working knowledge of CLIA, CAP, and relevant state regulations.
Ability to work independently and within a team environment.
Computer proficiency and familiarity with laboratory information systems.
Strong attention to detail, communication, and organizational skills.
Comfort making decisions in a changing environment.
Ability to handle the physical requirements of the position.
Ability to pass a standardized color blindness test.
Flexibility to work overtime or other shifts depending on business needs.

Nice To Haves

Bachelor’s degree in a chemical or biological science, Clinical Laboratory Science, or Medical Technology.
At least 1 year of experience supervising or leading a team.
ASCP or AMT certification.
Experience working in a high-volume laboratory environment.
Non-traditional degrees with applicable science credits that meet CLIA standards may satisfy the education requirements.

Responsibilities

Supervise the day-to-day operations of the Chemistry, Hematology, and Immunology departments.
Ensure laboratory tests are accurately performed and results are reported in a timely manner.
Directly supervise, train, and mentor laboratory personnel.
Monitor daily laboratory workflow and schedule adequate assay coverage.
Ensure all departmental shifts are properly staffed.
Research and resolve production errors, escalating issues when necessary.
Support continuous process and service-level improvements.
Ensure equipment is properly maintained through Quality Control.
Prepare and maintain Quality Assurance records and documents.
Evaluate process improvements and make appropriate recommendations.
Meet regularly with direct reports to provide coaching and development feedback.
Perform bench work as needed and maintain proficiency and competency in technical operations.
Ensure work complies with state and federal regulations.
Administer and manage policies and procedures.
Process and maintain payroll and personnel files.
Perform administrative duties as needed.