Lab Supervisor

Labcorp•Holyoke, MA

6d•Onsite

About The Position

Labcorp is seeking a Laboratory Supervisor to join its team in Holyoke, Massachusetts. The supervisor oversees day-to-day operations in the Chemistry, Hematology, and Immunology departments, ensuring tests are performed accurately and results are reported on time. The role supervises, trains, and mentors laboratory personnel; monitors workflow and staffing; and supports continuous process and service improvements. The supervisor maintains quality assurance documentation, ensures equipment is maintained through Quality Control, evaluates process improvements, and ensures work complies with state and federal regulations. The role also performs bench work as needed, maintains technical proficiency, manages department policies and procedures, and handles payroll, personnel records, and other administrative duties. The position is scheduled Monday through Friday, 4:30 p.m. to 1:00 a.m.

Requirements

Associate’s degree in a Chemical or Biological science, Clinical Laboratory Science, or Medical Technology; applicable science credits in a non-traditional degree may meet education requirements under CLIA standards.
At least 4 years of clinical laboratory testing experience.
Understanding of laboratory operations, policies, and procedures.
Strong working knowledge of CLIA, CAP, and relevant state regulations.
Ability to work independently and as part of a team.
Computer proficiency and familiarity with laboratory information systems.
Strong attention to detail, communication, and organizational skills.
Ability to make decisions in a changing environment.
Ability to handle the physical requirements of the position.
Ability to pass a standardized color blindness test.
Flexibility to work overtime or other shifts depending on business needs.

Nice To Haves

Bachelor’s degree in a Chemical or Biological science, Clinical Laboratory Science, or Medical Technology.
At least 1 year of experience supervising or leading a team.
ASCP or AMT certification.
Experience working in a high-volume laboratory environment.

Responsibilities

Supervise day-to-day operations of the Chemistry, Hematology, and Immunology departments.
Ensure laboratory tests are performed accurately and results are reported in a timely manner.
Directly supervise, train, and mentor laboratory personnel.
Monitor daily laboratory workflow and schedule adequate assay coverage.
Ensure all department shifts are properly staffed.
Research and resolve production errors, escalating issues when necessary.
Engage in continuous process and service-level improvements.
Ensure equipment is properly maintained through Quality Control.
Prepare and maintain Quality Assurance records and documents.
Evaluate process improvements and make appropriate recommendations.
Meet regularly with direct reports to provide coaching and development feedback.
Perform bench work as needed and maintain proficiency and competency in technical operations.
Ensure work complies with state and federal regulations.
Administer and manage policies and procedures.
Process and maintain payroll and personnel files.
Perform administrative duties as needed.