Quality Assurance Supervisor

Mother Parkers Tea & Coffee USA, Ltd•Fort Worth, TX

12d

About The Position

Mother Parkers is seeking an experienced Quality Assurance Supervisor for its Fort Worth plant. As a member of the quality leadership and plant management teams, this role oversees day-to-day quality operations, ensures quality systems are monitored and followed, supervises the production shift of Quality Assurance technicians, and serves as backup to the QA Manager when needed.

Requirements

At least 4 years of quality assurance experience in a food and beverage or pharmaceutical manufacturing environment.
Degree or diploma in a science or industrial engineering discipline.
Experience with a recognized GFSI scheme.
Full understanding of GMPs, product safety, and security.
Working knowledge of SPC (Statistical Process Control) applications and implementation.
Understanding of laboratory analytical equipment.
Project management skills.
Ability to make judgment, risk, and business decisions.
Ability to plan, organize, and direct work.
Ability to work well in a multifunctional team environment.

Responsibilities

Supervise hourly production-shift QA Technicians, including planning work, training, skills development, and conducting performance reviews.
Lead continuous improvement of day-to-day documentation compliance and ensure the quality of operational documentation.
Investigate and follow up on non-compliance and product defects.
Lead investigations and resolution of low- to medium-level quality incidents, product holds, and customer and consumer complaints.
Conduct daily GMP audits and follow up on results.
Conduct traceability exercises, update quality SOPs, and support product qualifications.
Supervise the sanitation crew.
Initiate and take appropriate action to ensure the integrity of the SQF code.
Support and periodically lead third-party audits and inspections, customer-quality visits, and internal quality audits.
Act as backup to the QA Manager in their absence.