Program Manager Jobs

About The Position

Requirements

• Bachelor’s degree in Mechanical, Manufacturing, or Industrial Engineering.
• At least 5 years of experience managing projects or programs in fast-paced engineering or manufacturing environments.
• Hands-on experience with New Product Development (NPD), New Product Introduction (NPI), and high-volume manufacturing facilities.
• Expertise in at least one manufacturing process, such as CNC machining, 3D printing, injection molding, sheet metal fabrication, die casting, or assembly.
• Customer-facing experience leading complex, consultative technical sales engagements and using operational expertise to drive success.
• Strong program management, risk management, and time management skills, including the ability to prioritize and meet deadlines within a structured framework.
• Proficiency with standard program management tools and software for tracking, communication, and reporting across distributed teams.
• Self-starter with business acumen and a customer-first mindset, able to solve problems and build meaningful relationships with customers and internal stakeholders.
• Focus on process optimization, service enhancement, and customer success.
• Strong interest in learning, building solutions, and tackling challenges.
• Outstanding verbal and written communication skills and experience working with multicultural, cross-functional teams.

Responsibilities

• Act as the primary customer advocate and build relationships that support high-quality customer experiences and long-term loyalty.
• Collaborate with pre-sale and post-sale teams to support on-time delivery and proactively manage program risks and changes.
• Identify risks early, develop mitigation plans, and manage changes using engineering, manufacturing, and program management expertise.
• Serve as the program’s subject matter expert, advising internal teams and customers and ensuring alignment and clarity.
• Monitor and report program milestones, adjusting timelines and deliverables as needed to meet customer expectations and quality standards.
• Identify process-improvement opportunities and work with cross-functional teams to improve operational efficiency and customer satisfaction.
• Facilitate regular customer and internal status meetings to communicate requirements, timelines, and quality standards, maintain alignment, and resolve blockers.
• Maintain and contribute to the QMS.

Benefits

• Competitive medical, dental, and vision insurance
• 401K plan
• Monthly virtual-work stipend for items such as food, internet, travel, pet care, and health and wellness
• Parental leave programs
• Paid volunteer days
• Onboarding equipment including a standing desk, laptop, monitor, and chair
• Stipend for additional items such as headphones, blue light glasses, and other ergonomic supplies