IT Program Manager

U.S. Army Corps of Engineers•Wilmington, NC

About The Position

The IT Program Manager serves as the District IT Chief, providing expert technical and analytical advice on information management and technology for USACE Military Programs and Civil Works. The position requires comprehensive knowledge of enterprise IT architecture, cybersecurity, and fiscal management to plan and direct the district’s complex IT program, which is critical to the organization’s mission. The role serves as the primary technical expert and authoritative source for the assigned area, overseeing customer satisfaction, systems implementation and operability, technical matters, and on-site quality assurance. It reviews completed work for the soundness of the approach, effectiveness in meeting requirements, feasibility of recommendations, and adherence to requirements. The position also plans, organizes, and coordinates studies to determine IM/IT requirements and develops comprehensive information about system data inputs, outputs, and related IT problems. The appointment may require a suitability or fitness determination based on a background investigation. Business travel may be up to 25% of duty time. The employee must obtain and maintain a Secret clearance and meet applicable DoD and Army cyber-work-role qualification requirements, including foundational qualifications within 9 months, resident qualifications within 12 months, and 20 hours of continuous professional development per work-role code. Applicants must be U.S. citizens. The position may require a one-year probationary period.

Requirements

  • One year of specialized experience conducting studies to determine IM/IT requirements for computer software and hardware design.
  • One year of specialized experience developing new or modified IT system plans and policies.
  • One year of specialized experience conducting testing to identify and remedy issues in program development.
  • One year of specialized experience presenting technical reports or briefings for IT software or hardware design.
  • Specialized experience must be equivalent to the next lower federal grade or level, GS-12.
  • Must obtain and maintain a Secret clearance.
  • Must meet applicable cyber-work-role qualification requirements: foundational qualifications within 9 months, resident qualifications within 12 months, and 20 hours of continuous professional development per work-role code.
  • Must be a U.S. citizen.
  • Must provide proof of U.S. citizenship.
  • Direct deposit of pay is required.
  • Must demonstrate attention to detail, customer service, oral communication, and problem-solving competencies.
  • Education cannot substitute for the required experience.

Responsibilities

  • Serve as the primary technical expert and authoritative source of information for the assigned area of responsibility.
  • Oversee customer satisfaction, systems implementation and operability, technical matters, and on-site quality assurance for assigned work.
  • Review completed work for soundness of approach, effectiveness in meeting requirements or producing expected results, feasibility of recommendations, and adherence to requirements.
  • Plan, organize, and coordinate studies to determine total IM/IT requirements for the area of a project being pursued.
  • Develop comprehensive information about system data inputs and outputs and related IT problems.
  • Provide technical and analytical advice on information management and technology for USACE Military Programs and Civil Works.
  • Plan and direct the district’s IT program.

Benefits

  • Comprehensive federal employee benefits package; specific eligibility and benefits depend on position type.
  • Permanent Change of Station allowances may be authorized, subject to applicable regulations and agency determination.
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