Program Manager Jobs

About The Position

Requirements

• You must be a U.S. Citizen to apply for this position
• Males born after 12/31/1959 must be registered with Selective Service
• Primary U.S. residency for at least three of the last five years
• All pre-employment processes will be conducted in English
• You may be required to pass a background investigation
• CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures.
• Financial Disclosure is required.
• Directing program office components and managing CBP-wide program segments by planning, organizing, coordinating, and evaluating professional, technical, administrative, and communication-related programs and services across subordinate units within established annual and multi-year work plans.
• Establishing managerial and administrative objectives by developing long-range plans and identifying resources needed to support efficient and effective program operations within approved timelines and organizational priorities.
• Evaluating program effectiveness by analyzing performance data, identifying trends, and presenting findings and recommendations to senior leadership on scheduled reporting cycles.
• Determining program areas requiring further review or evaluation, providing enterprise-level program perspective, and serving as a lead or integrator for selected programs, projects, or initiatives while coordinating cross-organizational action items with DHS, CBP, headquarters, field offices, and external stakeholders.
• Managing operations, policies, resources, and new or continuing initiatives for a major program office with broad organizational impact by overseeing budget allocations, monitoring internal controls, and identifying policy or operational gaps for management action.
• Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process
• Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 10/19/2026.

Nice To Haves

• If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Responsibilities

• Assisting in planning, organizing, coordinating, controlling, and evaluating the activities of an organization.
• Serving as the project leader for program segment and/or program office projects as the subject matter expert.
• Assisting in overseeing the overall planning, direction, and timely execution of a program or several program segments, each of which is managed through separate subordinate organizational units.
• Implementing quantitative and qualitative methods within the scope of the respective project and reports results.
• The incumbent is responsible for analysis, facilitation, reporting, and providing recommendations for process improvements, improving quality, reducing costs, and establishing appropriate process metrics and process controls.

Benefits

• A career with the U.S. government provides employees with a comprehensive benefits package.
• As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
• Learn more about federal benefits.