Senior Project and Program Manager - Sales Enablement Programs

Wolters Kluwer•Waltham, MA

About The Position

The Senior Project and Program Manager will build, scale, and operationalize enablement programs that improve seller readiness, capability development, sales execution, and measurable business outcomes across the Health Learning, Research & Practice (HLRP) organization. This hands-on role translates business priorities into structured, repeatable solutions and works with Segment Enablement Leads to co-create programs that can be adapted and implemented across segments. The position collaborates with Sales, Product Marketing, Sales Operations, and subject matter experts to develop cohesive enablement frameworks, content, and materials. It will develop and operationalize a common sales functional competency model, establish foundational enablement support aligned to that model, manage an enablement operating rhythm, and evaluate program effectiveness using metrics and field feedback. The role also uses AI-enabled tools and workflows to improve scalability, consistency, and efficiency, and supports organizing enablement content in platforms such as Seismic.

Requirements

5–8+ years of experience in sales enablement, program management, learning and development, or a related field.
Proven ability to build and operationalize scalable programs, frameworks, or systems in a cross-functional environment.
Strong systems thinking and ability to translate strategy into structured, repeatable solutions.
Experience partnering with Sales, Product Marketing, Sales Operations, and/or segment-aligned enablement roles in a B2B environment.
Strong collaboration skills, including the ability to co-create solutions and synthesize input from diverse stakeholders and subject matter experts.
Familiarity with modern sales methodologies such as Challenger and MEDDIC, and with enablement best practices.
Strong analytical mindset and ability to define success metrics and derive actionable insights from data.
Excellent communication skills, including the ability to simplify complexity and drive alignment across diverse stakeholders.
Bachelor’s degree required.

Nice To Haves

Experience developing competency models, capability frameworks, or structured learning programs.
Experience leveraging AI or automation to enhance workflows, learning, or program scalability.
Advanced degree or relevant certifications.

Responsibilities

Build, codify, and operationalize scalable enablement programs and frameworks that drive consistent capability development across HLRP.
Partner with Segment Enablement Leads to co-create solutions for delivery and implementation within each segment.
Translate business priorities into structured, repeatable programs that drive measurable behavior change and performance improvement.
Develop and operationalize a common sales functional competency model or framework across HLRP, embedding it into practical programs, content, and field execution.
Define and execute a strategy for foundational enablement support aligned to the sales functional competency model or framework.
Coordinate and synthesize input from Product Marketing, subject matter experts, Sales, Sales Operations, and other stakeholders to build cohesive programs and assets.
Contribute to core enablement content and materials, such as training modules, playbooks, and learning assets, in partnership with subject matter experts.
Establish and manage a structured enablement operating rhythm, including program planning, coordination, and reinforcement mechanisms.
Partner cross-functionally with Sales, Segment Enablement Leads, Product Marketing, and Sales Operations to ensure alignment and effective execution.
Define program success metrics and evaluate effectiveness using data and field feedback.
Leverage AI-enabled tools and workflows to improve enablement program scalability, consistency, and efficiency.
Support the organization and scalability of enablement content in platforms such as Seismic to improve accessibility and reuse.