Program Manager - Bentonville

Covalus•Bentonville, AR

About The Position

The Program Manager is responsible for project management services within an assigned geographic market, program, or client account, helping achieve the company’s strategic business objectives. The role oversees project management activities and the overall performance of individual healthcare projects or programs, with exposure to a variety of healthcare projects. The position leads feasibility analysis, consultant and contractor selection and negotiations, project planning and design, scheduling, budgeting, approvals, construction administration, cost control, equipment procurement and installation, and client reporting. The Program Manager works closely with client representatives, user groups, property managers, vendors, architects, contractors, and internal colleagues, while supporting project safety, quality, and infection prevention. Most work is performed in a home or company office, with intermittent sitting, standing, and walking. Travel to client or project sites may account for 25–75% of the time. Travel by car, plane, or other transportation is required for owner and client meetings. Hazard exposure is primarily associated with job-site visits and travel.

Requirements

Bachelor’s degree in construction management, engineering, or business administration.
At least 5 years of progressive healthcare development project management experience, including building cross-functional relationships and engaging and satisfying client stakeholders.
Demonstrated professionalism and performance leading planning, design, pre-construction, contract negotiations, cost control, scheduling, and team coordination.
Advanced project budgeting, contract negotiation, and scheduling skills.
Strong written and verbal communication skills, including the ability to analyze data for clients and project teams and communicate at all levels of management.
Strong interpersonal skills and ability to interact with executive-level healthcare clients, both internal and external.
Ability to multitask, work independently, and manage construction projects effectively and efficiently; self-motivated with a proactive attitude.
Advanced proficiency with Microsoft Office programs, including PowerPoint, Word, Excel, and Teams.
Integrity and commitment to company values, employees, and meeting or exceeding customer expectations.
Strong analytical and critical-thinking skills, with the ability to prioritize and meet tight deadlines.
Ability to work in a fast-paced, team-oriented environment, learn new skills, accept challenges, and demonstrate growth potential.
Willingness to remain flexible and adapt to change.
Ability to travel to client or project sites, potentially 25–75% of the time, and travel by car, plane, or other transportation.

Nice To Haves

Experience with eBuilder, Bluebeam, or Smartsheet.

Responsibilities

Lead internal partners, design team members, and consultants in project feasibility analysis.
Interface with client project leads and administration teams, client user groups, property managers, and vendors.
Lead qualification, selection, and contract negotiations for architecture and engineering firms, general contractors, and other owner consultants.
Review, negotiate, and approve additional-work and change-order requests from A/E firms, general contractors, and other owner consultants.
Supervise programming and planning efforts of the selected architect.
Perform site analysis and investigations.
Develop detailed schedules.
Review and understand detailed project budgets.
Obtain required public project approvals, including CON, zoning, annexation, site plan approval, wetlands, and other processes.
Provide design direction and manage the overall design process.
Evaluate the adequacy of construction allowances, contingencies, and general conditions.
Provide construction administration in accordance with company policies and procedures.
Monitor general contractor performance for potential risks and provide leadership in project safety, quality, and infection prevention.
Provide project cost control and prepare timely, accurate monthly budget reports and invoices.
Oversee selection, procurement, delivery, and installation of medical and other equipment, signage, and furniture with applicable vendors and consultants.
Prepare monthly client reports and develop and monitor project performance indicators.
Create project overview and status-report presentations for client administration.
Model behaviors consistent with company values and collaborate with colleagues to achieve client and company goals.
Carry out additional responsibilities as they arise.